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Tim Moran Hyundai - Service Center

Hemet, CA

4.7
1,279 Reviews

1,279 Reviews of Tim Moran Hyundai - Service Center

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October 17, 2022

Excellent customer service. Jose was top natch. Coming from Temecula, I wasnt sure I would be satisfied. I was pleasantly surprised. The dealership is clean and state of the a More

by Susy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Daniel Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2022 -

Tim Moran Hyundai responded

Thank you for choosing Gosch Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, Susy, and we hope to see you again! Kory FosterS Service Manager kfoster@goschmail.com

October 13, 2022

Friendliness I would rate a 4. However, this is the third time I brought my father's vehicle in for service for the same problem. The car had an issue with cruise control and doesn More

by janedoe4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Anthony Coulter
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2022 -

Tim Moran Hyundai responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Patrick Gosch General Manager pgosch@goschmail.com

October 12, 2022

Very curtious and professional team. Always a pleasure to drop off my Tucson as I know my vehicle is in great hands! More

by hecmobile2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Daniel Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2022 -

Tim Moran Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Kory Foster Service Manager kfoster@goschmail.com

October 06, 2022

It was fast service but the service guys didn’t mark on the car’s computer that service had been done so I keep getting reminded that it’s overdue More

by vchia.kprt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Daniel Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2022 -

Tim Moran Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jose met your expectations. Thank you again for choosing Gosch Hyundai, we look forward to having you as one of our valued customers for many more years to come! Kory Foster Service Manager kfoster@goschmail.com

October 05, 2022

Was helped by Greg and he was very helpful. Had a great experience, fast n quick 👍 More

by Reynaqeen201
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg
Oct 05, 2022 -

Tim Moran Hyundai responded

Thank you so much for your kind words for Greg, and for taking the time to leave us this wonderful feedback! Kory Foster Service Manager kfoster@goschmail.com

October 05, 2022

Carlos is friendly but he did not explained me about the service that my car will receive. I always had to ask him. And finally the guys who did the service did not checked levels and I thought that they di More

by joseshimose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carlos Hernandez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2022 -

Tim Moran Hyundai responded

Jose, Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Patrick Gosch General Manager pgosch@goschmail.com

October 05, 2022

Service guys jD and Anthony always do outstanding customer service in helping me solve my car problems Thanks 🤩 More

by catherineadragna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guy Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cassandra Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Coulter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Daniel Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2022 -

Tim Moran Hyundai responded

Catherine, We are very happy to hear JD and Anthony provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Kory Foster Service Manager kfoster@goschmail.com

October 03, 2022

outstanding young man. very polite,and friendly.mr,coulter,service dept,thank you for 5 great years of great work,god bless More

by lindaandrick1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Coulter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2022 -

Tim Moran Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Anthony and our team, and we look forward to working with you again. Kory Foster Service Manager kfoster@goschmail.com

September 30, 2022

Carlos did a great job of taking care of my car. I had a better experience here than at the original dealership. More

by jimandnicki1990
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Coulter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2022 -

Tim Moran Hyundai responded

Thank you so much for your excellent review! We are so glad that Carlos had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gosch Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else. Kory Foster Service Manager kfoster@goschmail.com

September 30, 2022

I Always have great service with Carlos when arriving for service and through the whole service experience he always explains everything so I understand completely, thankyou so much. More

by Amethyst355
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2022 -

Tim Moran Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gosch Hyundai, we look forward to having you as a valued customer for many years to come! Kory Foster Service Manager kfoster@goschmail.com

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