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Tim Moran Hyundai - Service Center

Hemet, CA

4.7
1,281 Reviews

1,281 Reviews of Tim Moran Hyundai - Service Center

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August 05, 2022

Our service writer was very helpful and friendly. Our car was fixed on time and was clean . More

by danverplank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Daniel Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2022 -

Tim Moran Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful service feedback! Kory Foster Service Manager kfoster@goschmail.com

August 04, 2022

My service is excellent every time I've come in. Polite and always on time. More

by cdowning1941
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Coulter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2022 -

Tim Moran Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Kory Foster Service Manager kfoster@goschmail.com

August 01, 2022

Really appreciate what the team did for me at my last visit. They were booked two weeks out and still let me drop off my vehicle and they did set the expectations for the time frame of the repair. Not on More

by monteb9511
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guy Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cassandra Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Coulter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Daniel Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2022 -

Tim Moran Hyundai responded

Thank you for choosing Gosch Hyundai, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Kory Foster Service Manager kfoster@goschmail.com

July 30, 2022

Friendly and professional service advisor. Vehicle repaired and delivered at the time promised! I'll be back! More

by manopad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Daniel Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2022 -

Tim Moran Hyundai responded

Thanks for sharing your thoughts about your experience with Gosch Hyundai. We appreciate your business and hope to see you again soon! Kory Foster Service Manager kfoster@goschmail.com

July 28, 2022

Greg was absolutely great! He went out of his way to help me with my purchase. More

by marquitarenee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Staples
July 27, 2022

They never return calls about my car to update me on progress. Not happy about it at all. They can't give me a solid date of completion. More

by Stephnwink
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Anthony Coulter
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Daniel Gutierrez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2022 -

Tim Moran Hyundai responded

Stephn, Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Patrick Gosch General Manager pgosch@goschmail.com

July 26, 2022

I have always had a good experience with the dealership and the staff. They always seem to go the extra mile to ensure customers are taken care of. More

by Yeffiryd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Daniel Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2022 -

Tim Moran Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Kory Foster Service Manager kfoster@goschmail.com

July 26, 2022

Goash Auto Service could not fix my car, I have to take it somewhere else for repair. More

by cinny91343
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Guy Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Coulter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ricky Rios
Jul 29, 2022 -

Tim Moran Hyundai responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Patrick Gosch General Manager pgosch@goschmail.com

July 26, 2022

Once again the Hyundai service team , took care my car , Thank you ,Johnson family , for the hard work More

by israel.johnson461
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guy Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cassandra Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Coulter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Daniel Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2022 -

Tim Moran Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gosch Hyundai. Kory Foster Service Manager kfoster@goschmail.com

July 25, 2022

Anthony was great. I would like to come there for all my service needs. Great customer service More

by rhondahenderson789
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Coulter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2022 -

Tim Moran Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gosch Hyundai, Rhonda, we look forward to having you as one of our valued customers for many more years to come! Kory Foster Service Manager kfoster@goschmail.com

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