Tim Short Chrysler Dodge Jeep Ram

Awesome folks for both sales and service. Complimentary charging station for EV vehicles. Courtesy lounge during business hours. Complimentary charging station for EV vehicles. Courtesy lounge during business hours. More

Liars! The dealership owes me a refund. I was told to wait 4-6 weeks. I called at 4 weeks to make sure everything was processed and on track to get my refund at 6 weeks. My inquiry was received with "i wait 4-6 weeks. I called at 4 weeks to make sure everything was processed and on track to get my refund at 6 weeks. My inquiry was received with "it hasn't been 6 weeks". There was no effort to make sure everything was processed. At 8 weeks I have not received my refund. No return phone call. When driving to the dealership to talk face to face with someone, no one can give me a straight answer. I was given "some paperwork" and when I look at it, the paperwork is a fraction of what my refund should be. No one wants to look further into it. No one wants to make a call on my behalf. More

Jake Hall was phenomenal. He made sure that he knew exactly what I wanted so I would be happy with my purchase. Great deals too! exactly what I wanted so I would be happy with my purchase. Great deals too! More

Service department is not organized! Does not return calls. And can’t even tell me if my part is in after 3 weeks. This is unacceptable! calls. And can’t even tell me if my part is in after 3 weeks. This is unacceptable! More

A mixed bag: some employees have been professional and helpful. BUT, get anything they promise in writing because they will NOT FOLLOW THROUGH without promises in writing, even small things. One salesman helpful. BUT, get anything they promise in writing because they will NOT FOLLOW THROUGH without promises in writing, even small things. One salesman just told me that I was lying to my face because I did not have a written document of what another salesman had promised. I will not be getting the floor mats promised now because, " that salesman does not work here now. " and the mats were not written on a " we owe - you owe " sheet. More

Brad Banks was an amazing help he did most of the work over the phone an got me in something that fit my needs and in the payment range I gave him without any stress he’s someone you can trust to help get over the phone an got me in something that fit my needs and in the payment range I gave him without any stress he’s someone you can trust to help get you on the road I couldn’t have asked for better costumes service if you’re looking for something new or used I’d give him a call More

Bradley was awesome, and helped me get the vehicle I wanted, at a great price.. Very friendly and professional. Made you feel like family.. Thanks wanted, at a great price.. Very friendly and professional. Made you feel like family.. Thanks More

My son is a college student in Morehead. He had a problem with his truck and went to Tim Short's. They lied. Attempted to take advantage of him and charge him for things that weren't wrong (i.e. old Auto Lit with his truck and went to Tim Short's. They lied. Attempted to take advantage of him and charge him for things that weren't wrong (i.e. old Auto Lite spark plugs when he had recently replaced them with NGK ones). Shame on you mechanics, managers, owner, etc! How dare you be so dishonest! Btw, this business is NOT accredited by the BBB. Take your vehicle somewhere else. Don't buy from this company. More

Tim Short dealership had the vehicle I was in the market Tim Short dealership had the vehicle I was in the market for. Brian Rose was easy to deal with, friendly, knowledgeable, even gave a great recommend Tim Short dealership had the vehicle I was in the market for. Brian Rose was easy to deal with, friendly, knowledgeable, even gave a great recommendation for lunch! More