Tim Short Ford of LaFollette

This dealer ship sold me a 2018 mustang gt with a cold air intake,Headers,exaust said I could bye a warrenty.So I gave them 7,000 down on the car. To make a long story short the rings are bad in the engin air intake,Headers,exaust said I could bye a warrenty.So I gave them 7,000 down on the car. To make a long story short the rings are bad in the engine all my oil vanishes. The warrenty they sold me wont cover the engine and I found out this car has been crashed! They are bying cars that have been wrecked selling them to people and not telling them! That is Froud!!! Sold me a car with an engine that's no good a worthless warrenty and took my 7,000 dollors and they will not make it right I tried. They are just trying to sell me another car and just lose all I gave on this car. They are crooked as xxxx byers beware!!! More

My dad has worked with Jennifer twice and she is amazing. Highly recommend using her. She took time with him and was never pushy. She actually delivered the second truck right to the front door! Amazing! Highly recommend using her. She took time with him and was never pushy. She actually delivered the second truck right to the front door! Amazing! More

Overall our experience was good the first Truck we looked at had to many Issues with it. The second one was perfect for me at had to many Issues with it. The second one was perfect for me More

Didn’t tell me pay off till all papers was sighed they are not to professional there just let rookies screw you over and get some more debt I’ll never be going back here then finance manager gets mad when are not to professional there just let rookies screw you over and get some more debt I’ll never be going back here then finance manager gets mad when he can’t sell you the warranty and then we’ll assure you. He’s not mad but slinging xxxx in his office, tapped his knee against the desk and giving me smirks. More

Everyone in the service department was very respectful, very helpful, and all around the best customer service workers I have came a crossed. They make each service appointment worth it. By their great att very helpful, and all around the best customer service workers I have came a crossed. They make each service appointment worth it. By their great attitudes as well as the prices that can’t be beat. I highly recommend Tim short for all of your vehicles maintenance needs. You won’t be disappointed. I won’t go anywhere else. More

Outstanding staff and customer service along with taking care of the customer at home with any issues with recalls needing to be done service connected. I would not buy my vehicle anywhere else but TIM SHOR care of the customer at home with any issues with recalls needing to be done service connected. I would not buy my vehicle anywhere else but TIM SHORT FORD !!! More

It was a great experience. I just wish I could have gotten the second key that went with the car. I just wish I could have gotten the second key that went with the car. More

Buyers beware. My salesman experience prior to vehicle purchase was great, very nice young man to work with. Since my purchase next day after driving the vehicle My salesman experience prior to vehicle purchase was great, very nice young man to work with. Since my purchase next day after driving the vehicle less than 25 miles had a check engine come on the dash. Have since found out after contacting salesman, going to parts stores, running diagnostics at the advice of salesman and the Tim Short Ford dealership found out that we have a particular filter issue which if anyone's aware of that issue it can cost you a lot of money. Was also told that I would be sent a payment for having that diagnostic ran and enough to buy an extra key for the truck, have yet to see any of that or to get any response whatsoever on what they might do about this ongoing issue. So I have been put out in left field. My advice to anyone looking to purchase a vehicle do not deal with this dealership they say that they pride themselves on their inspection before selling they're used vehicles and how many they sell to out-of-state buyers. J. R. More

Was very pleased with the service all away around from salesman Marcus Smith, on the lot shopping to the office crew gettin things done to get us the best deal an yes we love our new ford truck will refer salesman Marcus Smith, on the lot shopping to the office crew gettin things done to get us the best deal an yes we love our new ford truck will refer anyone an everyone shopping for a new vehicle excellent service all the way around Thank You More

Rusty did an amazing job at getting us the car that we wanted. He was able to get very close to our desired price and made the purchase a very pleasant experience. We will be doing with him in the futur wanted. He was able to get very close to our desired price and made the purchase a very pleasant experience. We will be doing with him in the future. More