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Tim Short Mitsubishi - Service Center

Clarksville, TN

4.8
148 Reviews

148 Reviews of Tim Short Mitsubishi - Service Center

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June 19, 2024

Totally transparent from start to finish, I will never shop anywhere else. Both vehicle purchase and service Dept. 100% More

by jon9259
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Marie Reasor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Gracia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanja Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda McCaslin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Best no hassle experience ever. , Maurcie Weiss, Greg Norris, Malaysia Ogburn, Lora English, Devin Wolfe
Jun 27, 2024 -

Tim Short Mitsubishi responded

Thank you for the kind review! It's experiences like yours that really keep us motivated!

June 17, 2024

Great customer service. Communication from the Service Dept. Was excellent. They answered all my questions. My interaction with everyone at the dealership was excellent. More

by gailhazel98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanja Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devin
Jun 27, 2024 -

Tim Short Mitsubishi responded

Thank you so much for your positive comments about Tim Short Mitsubishi!

June 16, 2024

Their communication was subpar. They did not follow through on what they agreed to. They also did not disclose everything about the vehicle at time of purchase. More

by ctstewart24
Service Time
Recommend Dealer
No
Employees Worked With
Ann Marie Reasor
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2024 -

Tim Short Mitsubishi responded

We pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory.

June 13, 2024

The new gentleman that processed my order was exceptional and couteous, great job and worked my car in early.. More

by SHEEKS7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanja Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : New Gentleman in Service
Jun 27, 2024 -

Tim Short Mitsubishi responded

Thank you; we appreciate your feedback!

May 31, 2024

Ever since I bought my car from them its always veen a good experience they keep it straight and dont try to trick ya More

by PZAP54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanja Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Tim Short Mitsubishi responded

Thank you; we appreciate your feedback!

May 23, 2024

My appointment was scheduled and went as planned . Everyone was helpful when I was there . More

by MATTHEWT453
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Tanja Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Tim Short Mitsubishi responded

We are very happy we could provide you with a positive experience!

May 20, 2024

I have an awesome experience every time. Great customer service, I they have fair prices for most things you are getting done to your car. More

by MELVINJAMESJACKSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanja Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Tim Short Mitsubishi responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Tim Short Mitsubishi.

May 18, 2024

Was disappointed they did not have parts on we needed on hand but service was good for recall. More

by catriced
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanja Jones
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Tim Short Mitsubishi responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Tim Short Mitsubishi!

May 13, 2024

Great service every single time. Hector in parts was amazing at finding what I needed. Tanja was amazing. My vehicle was in and out quickly. All around great staff. More

by Barbie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Marie Reasor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanja Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hector
Jun 07, 2024 -

Tim Short Mitsubishi responded

Barbie, it's experiences like yours that really keep us motivated! Thank you for taking the time to let us know how we did!

May 04, 2024

They are always friendly, true to appointment time. I bought my car from them and still travel 2 hrs for service because they are great! More

by kimfernino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanja Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamy Reed, Selina Rivera
Jun 07, 2024 -

Tim Short Mitsubishi responded

Thank you! Reviews like this give us motivation and help us ensure we provide high-quality care.