Timbrook Ford Mercury

Awesome sales personal,front start to finish they kept us updated and informed on the repairs that our new pickup needed.Will definitely be going back in the future... updated and informed on the repairs that our new pickup needed.Will definitely be going back in the future... More

This was our third time purchasing a new auto from Timbrook Ford/Jim Maybury and the experience though long due to the current economic conditions it was handled very well by our salesman Jim Maybury Timbrook Ford/Jim Maybury and the experience though long due to the current economic conditions it was handled very well by our salesman Jim Maybury who kept us informed through the entire process. Thanks!! More

I can always count on Timbrook Ford staff for great service and getting me in and out quickly! service and getting me in and out quickly! More

Very easy to deal with. Everyone was great! Very prepared when we arrived. Car ready for me. Everyone was great! Very prepared when we arrived. Car ready for me. More

I got my oil and oil filter changed, a new battery installed and the gear oil (75-140w) in the PTU changed on my 2016 Escape Titanium. They also inspected the stuff that needs to be inspected. It appe installed and the gear oil (75-140w) in the PTU changed on my 2016 Escape Titanium. They also inspected the stuff that needs to be inspected. It appears that I'm going to need brakes and tires a little sooner than I thought I would but hey, it's good to know so I can plan for it. As always, everyone in the Service Dept. was friendly and professional. Kudos to Ted for listening to my concerns on the PTU fluid change. Great group of people working there that care about keeping the customer happy. I've been going to the same location for 32 years so it's safe to assume I'm happy. More

Good job with truck service , prompt and fast in and out. Checked all concerns that were noted for service. Checked all concerns that were noted for service. More

Working with Jim and Angelo was excellent. They were helpful. Jim showed us every feature on the car and how to use it. Angelo helped and explained everything about financing. They made sure we had ev helpful. Jim showed us every feature on the car and how to use it. Angelo helped and explained everything about financing. They made sure we had everything we needed when purchasing the car, gap insurance, no worry warranty. We will go back to Timbrook Ford and I encourage anyone purchasing a new or used car to look there first. More

Best experience I’ve ever had buying a truck! Great salesman. No issues with buying process! salesman. No issues with buying process! More

Really good helpful staff they are really trustworthy and knowledgeable place to trust your vehicle to knowledgeable place to trust your vehicle to More

Very professional. Answered all my questions. Took time to explain everything. Very clean customer service room. to explain everything. Very clean customer service room. More