Tipton Ford Lincoln

I had generally been pleased with this dealership but the service department charged me $50 labor fee to install a cabin air filter in addition to the $32 for the filter. I gave permission to install the ai service department charged me $50 labor fee to install a cabin air filter in addition to the $32 for the filter. I gave permission to install the air filter without being advised of the exorbitant/ridiculous fee for a 90 second install..I will not make that mistake again More

I ve bought all my vehicles but one in my life from Tipton, and that one was a mistake. So I’ve never gone anywhere else. The service is great. I definitely recommend them to anyone. Tipton, and that one was a mistake. So I’ve never gone anywhere else. The service is great. I definitely recommend them to anyone. More

Top notch service! Always easy to make an appointment and have my vehicle serviced by expert technicians. Always easy to make an appointment and have my vehicle serviced by expert technicians. More

Very pleased with our vehicle purchase through Tipton Ford. Very helpful and friendly sales team, overall, a good experience Ford. Very helpful and friendly sales team, overall, a good experience More

Took care of business in professional manner, answered all questions and worked different options to get best interest rate. all questions and worked different options to get best interest rate. More

These folks were exceptionally friendly and helpful. I bought a used vehicle from them that lost it's transmission very quickly. Not their fault. Repairs were covered by their in-house warranty with zer I bought a used vehicle from them that lost it's transmission very quickly. Not their fault. Repairs were covered by their in-house warranty with zero problems. These folks and John in service dept kept me informed and did everything they could to treat me like family. I highly recommend Tipton Ford. It's hard to.explain how accommodating they are. More

Excellent service, the persons that worked with me were very professional. The wait time was good as was the final service review. very professional. The wait time was good as was the final service review. More

this dealership came highly recommended to me for work on my powerstroke . i was told they had a master mechanic for this engine. my experience was less than stellar I will say. without going into detail, my powerstroke . i was told they had a master mechanic for this engine. my experience was less than stellar I will say. without going into detail, I will say that the service manager made things better. I will be leary in the future. they couldnt diagnose issue. guessing on parts and trying to make $ for the mechanic, so I was tlold. More

They explain things clearly and check important things on your vehicle and inform you about your vehicle’s condition your vehicle and inform you about your vehicle’s condition More

I took my Ford Transit 350 in for repairs on December 10, 2024, because the transmission was making a noise when shifting from third to fourth gear. After speaking with the service advisor, John December 10, 2024, because the transmission was making a noise when shifting from third to fourth gear. After speaking with the service advisor, John McCollum, I was told the van needed a new torque converter, which I approved for repair. On January 17, I was informed the van was ready, but after driving it for less than 20 miles, I realized the original issue wasn't fixed. I took the van back, and after a few days, I was told it needed more parts and would cost an additional $3,000. After expressing my frustration, John said they would cover the labor costs, but I would need to pay for the parts. I agreed. A few more days later, I was told they found burned clutches and that there was a "code" after reassembling, so they had to consult with engineering. A few more days passed, and they finally said the van was ready. However, when I picked it up, they had replaced more parts than originally quoted, but I thought the issue was fixed. Unfortunately, I now have even more problems than before I took it in. The van makes a thumping noise when shifting from first to second gear, a loud noise when downshifting while going up a hill, and sometimes when stopped at a red light. I’ve paid nearly $5,000 to fix one issue, only to have three new ones. More