
Tipton Ford Lincoln
Nacogdoches, TX
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Communication & timeline was poor I had to make several calls to see what was going on with my car. I was told it would be a day, then a day or two, didn’t hear anything for almost a week and I had to call calls to see what was going on with my car. I was told it would be a day, then a day or two, didn’t hear anything for almost a week and I had to call to get an update. Robert was always nice but I didn’t always feel like he knew what he was talking about. Otherwise experience was fine More
Normally a great experience, was very disappointed with the excuse of “swollen lug nuts” as an excuse not to rotate tires which is part of the oil change service offered. How many lug nuts were swollen is the excuse of “swollen lug nuts” as an excuse not to rotate tires which is part of the oil change service offered. How many lug nuts were swollen is unknown, I seriously doubt everyone of them was. I personally feel it was just a lazy mechanic not wanting to do it at the time. I did speak to the service manager and let him know I thought it was a xxxx poor excuse, after talking with him he claims it was a safety issue that they didn’t rotate tires. Still unknown how many nuts were swollen and how many really need to be replaced. More
Aliana Vicks was so nice and took good care of of us . They fix our truck . Great customer service . I strongly recommend this desrlership for ur service needs .. They fix our truck . Great customer service . I strongly recommend this desrlership for ur service needs .. More
What a Nightmare. 3 months after sale im still correcting the mistakes made by this dealer. Terrible experience that makes me think twice about lincolns. the mistakes made by this dealer. Terrible experience that makes me think twice about lincolns. More
They made buying a new car easy and effortless. It was a pleasure working with Joe. They did not have the vehicle I wanted on the lot so they searched other dealers and delivered it at no additional cost. pleasure working with Joe. They did not have the vehicle I wanted on the lot so they searched other dealers and delivered it at no additional cost. More
Professional, friendly, not pushy! Helpful, courteous, nice waiting area, so far in my 13 months of new vehicle ownership I have been most pleased with every visit including the purchase visit and all nor nice waiting area, so far in my 13 months of new vehicle ownership I have been most pleased with every visit including the purchase visit and all normal service visits. More
We really like Tipton Ford. Their service has constantly been superb. We had a great experience with purchasing our vehicle and they have been excellent to work with for repairs and maintenance as well. been superb. We had a great experience with purchasing our vehicle and they have been excellent to work with for repairs and maintenance as well. More
Wait too long I was very dis-appointed to wait for 30 minutes for a scheduled service appointment. I made an appointment online and was sent two or three reminders I was very dis-appointed to wait for 30 minutes for a scheduled service appointment. I made an appointment online and was sent two or three reminders about my appointment. I arrived about five minutes early. My vehicle was finally taken 30 minutes later. While I waited I read the fine print about the appointment and found out that the appointment is only for speaking to the service person. I do not think this is any way to operate a business. More
Always great! I enjoy getting my car serviced here. People are friendly. Prices are very reasonable. Location is good. The waiting area is always clean and I enjoy getting my car serviced here. People are friendly. Prices are very reasonable. Location is good. The waiting area is always clean and has snacks! Thanks More
F150 OIL CHANGE VISIT I MADE APPOINTMENT ONLINE TO HAVE MY OIL CHANGED,UPON ARRIVAL MY VEHICLE WAS TAKEN CARE OF RIGHT ON TIME,AND THE WORK WAS DONE IN A PROFFESIONAL MANNE I MADE APPOINTMENT ONLINE TO HAVE MY OIL CHANGED,UPON ARRIVAL MY VEHICLE WAS TAKEN CARE OF RIGHT ON TIME,AND THE WORK WAS DONE IN A PROFFESIONAL MANNER. More