Titus-Will Hyundai
Olympia, WA
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I internet shopped for my car, and found the best deals on the HHR I was looking for, at Titus Will. Heidi Wagner called me, worked with me on what I wanted, set up my visit and Tom Estep, my salesman, wh on the HHR I was looking for, at Titus Will. Heidi Wagner called me, worked with me on what I wanted, set up my visit and Tom Estep, my salesman, who was great to deal with. Because of Heidi's call, I was able to look at the 'perfect' car for me, work with Tom on a busy Saturday and Linda in Finance also was a dream to deal with. Everyone I met at Titus Will was very knowledgable, very good at helping me to find the perfect used car for me. I knew what I could afford and was pleased that I was not drug around the lot with other, more expensive cars to look at. Tom explained all the features and really knew how the car worked, and was very concerned with my ability to get in and drive away in a car I could find all the controls in. When I left with my car, I had a very good idea of how the car worked, where every thing was located and what button did what. All in all, my car buying experience was painless and a happy experience, with really good people to deal with. More
Jerry was everything that we could ask for in a sales man. He was friendly, personable, and definately not pushy. Thank you Jerry for a great experience. We will definitely be recommending you to all man. He was friendly, personable, and definately not pushy. Thank you Jerry for a great experience. We will definitely be recommending you to all of our friends. More
Where do I start. I've never had a better experience. Bought over 30 cars in my life time. I walked in and out and got my car in less than two hours. No pressure at all. He knew his stuff and worked on m Bought over 30 cars in my life time. I walked in and out and got my car in less than two hours. No pressure at all. He knew his stuff and worked on my behalf. You need a car, go see Charlie at Titus Will Hyundai. More
I had an awesome experience with this Titus-Will and Gerri Ridley. I was in and out in no time. I was having some difficulties with the Ford Titus-Will in Tacoma and these folks made up for everything! Gerri Ridley. I was in and out in no time. I was having some difficulties with the Ford Titus-Will in Tacoma and these folks made up for everything! After my issues with Ford I was ready to tell all of my friends never to go to a Titus-Will. However, Now I recommend the Olympia/Parkland Chevorlet. They gave me $500 more for my trade and stayed open late to get me all squard away. The finance folks did an awesome job getting me financed. They worked thier buns off getting a good bank with a low interest rate. All of the sales associates were very friendly and super helpful. My Grandfather used to purchase from this dealer and now I can see why! Awesome Awesome Awesome!!!!!!! More
Dave Foss was referred to us by a mutual friend - Dave's attention to our needs was timely and extremely professional. He brought the vehicle in from another site for us to see and test drive. The value of attention to our needs was timely and extremely professional. He brought the vehicle in from another site for us to see and test drive. The value of our trade-in (vehicle purchased 5 years ago from this store) was right on and so was the sale price of the used Tahoe we pruchased. All transactions ocurred professionally and in a timely fashion. This was the 4th successful vehicle transaction we have had with the Olympia store. We are looking forward to many great miles on the road. We'll most likely return when needing another vehicle. More
Thomas was a great help. I came there to look at a particular vehicle that I had seen online. I did a test drive and although I was not sure if a two seater was quite suitable for me and my daughter; particular vehicle that I had seen online. I did a test drive and although I was not sure if a two seater was quite suitable for me and my daughter; I fell in love with the car. I was not happy with the price however after doing some price searching online and I mentioned it to Thomas. Thomas was able to get the price lowered and my balance financed, so I left quite happy. I am enjoying my little two seater which suits my little girl and I just fine,plus the gas mileage is awesome. Luanna Dolan More
I'd like to preface this review stating that Titus-Will did go out of their way to work with me (and my poor credit rating) to allow to drive away with the vehicle I wanted. That's the good. Now the bad. did go out of their way to work with me (and my poor credit rating) to allow to drive away with the vehicle I wanted. That's the good. Now the bad... I had to drive back for 1 signature that was missed a couple of days after completing the sale. This wouldn't be an issue except I live almost 50 miles away. Now for the REAL BAD... Over the last 30 days since I've purchased my vehicle, I've had to tow it twice (once for a bad starter, and yesterday for the TRANSMISSION). It also is leaking power steering fluid pretty heavy. All in all, repairs to the vehicle have already cost me $250 with the transmission soon to put me out another $2650. I know there's nothing I can do as there's no lemon law for used vehicles in our state. I'm submitting this review to say that this has definitely given me a callused feeling towards Titus-Will & used cars in general. I would hope that all your vehicles you sell in the future undergo a certified inspection and that the inspection report be given to the customer PRIOR to signing. At least that way, if repairs are needed, the customer won't feel so bitter about parting with their hard-earned money. Bottom line, I feel deceived...I'll never buy another vehicle from here again. More
AWESOME SERVICE...Thank You to Grady, Brian & Trevor for ur hard work and ur quality customer service. Keep up the awesome work. We love our 08 jeep liberty, it drives and runs GREAT...just like new! We for ur hard work and ur quality customer service. Keep up the awesome work. We love our 08 jeep liberty, it drives and runs GREAT...just like new! We would definitely recommend this dealership to anyone. More
Excellent transaction! I had to deal with two salespeople, as the first was not available the second time in. Both were well informed, polite and respected the time required for the purchase. I salespeople, as the first was not available the second time in. Both were well informed, polite and respected the time required for the purchase. I am most pleased with the vehicle, and plan to be back for service. More
We were looking online for a used vehicle and seen one that would work for us. I received a call from a lady to hold the vehicle for a test drive and when my husband and I went down to Titus Will in Cheh that would work for us. I received a call from a lady to hold the vehicle for a test drive and when my husband and I went down to Titus Will in Chehallis the car wasn't what we expected. Tom Estep said let me show you another vehicle that may work in your budget. He said he was going to make our process quick and easy, and that is what he did indeed. We were able to get into another vehicle the next day, it was in our price range and we were very satisfied with the great customer service we received. Thank you Tom and Titus Will employees. More


