Titus-Will Used Cars - Lakewood

0/10 do not recommend. I purchased a Rav4 in March. When I went in to purchase a car there was only 1 requirement I had, to be able to plug my phone in and have it communic I purchased a Rav4 in March. When I went in to purchase a car there was only 1 requirement I had, to be able to plug my phone in and have it communicate. I asked the agent taking us for a test drive 3 different times and he assured me. Not only does it not allow for that, the digital interface didn't even work. I had to go back many times to get things in order. And now only 7 months later and barely 7,000 miles on since I've had the vehicle I have to replace the brakes. Seems they practice a shady business. More

I purchased a Transit connect from this dealership and paid $10,000 for a warranty,I had leaking coming from my engine so I take it in to get looked at it takes 3 days for the service to give me an answer paid $10,000 for a warranty,I had leaking coming from my engine so I take it in to get looked at it takes 3 days for the service to give me an answer on the issue mind you I have this vehicle for work and have to cancel all work till I get my vehicle after 3 days and bad communication with service advisor that doesn't have answers on anything about what's going on,they find leaking coming from transmission which they claim my warranty doesn't cover says it's $1200 to repair and leaking coming from motor that is covered,and so then tells me I owe a $250 for a deductible on my warranty that I paid $10,000 for at this dealership, I've never I'm my life have paid a deductible for a warranty for something already paid for. This is wrong, Lakewood Ford has bad service and taking 3 days for a diagnosis on a problem is not exceptible. More

I recently purchased a car at Lakewood Titus Will. I worked with Taylor who was professional, helpful, friendly, and knowledgeable. He went above and beyond what I was expecting related to the purchas I worked with Taylor who was professional, helpful, friendly, and knowledgeable. He went above and beyond what I was expecting related to the purchasing process. If and when it's time to purchase another car, I will be reaching out to Taylor for assistance. More

Dan and his team were fantastic to work with. They helped my family and I to find a perfect truck for us at a price that fit our budget. Dan was helpful and didn’t add any pressure or stress to t They helped my family and I to find a perfect truck for us at a price that fit our budget. Dan was helpful and didn’t add any pressure or stress to the buying experience! Dan will be my first call when it is time to purchase my next car. More

Incredible people. I have nut purchased anything yet, but they have my respect and business I have nut purchased anything yet, but they have my respect and business More

This is a chill dealer to work. I originally placed an order with Noah in Jan 2022 for a Ford Maverick. Noah was super communicative about the process and wait times. He was easy I originally placed an order with Noah in Jan 2022 for a Ford Maverick. Noah was super communicative about the process and wait times. He was easy to work with even if I may have seemed short. All and all it was an easy process despite waiting on my build. More

Noah was helpful and great to work with-he did everything he could to make us happy with what we got he could to make us happy with what we got More

Very helpful people! Thanks to Lakewood ford and especially Noah for helping me find my first car. Thanks to Lakewood ford and especially Noah for helping me find my first car. More

Emma was so easy to talk to and really listened to what we wanted in a car. Our family was growing and she found us the perfect family SUV the same day we came in! Emma made the process very stress free! I we wanted in a car. Our family was growing and she found us the perfect family SUV the same day we came in! Emma made the process very stress free! I will be going back to her the next time we are in search of another car. More

I have had a great experience with the service department. Georgia was very attentive and helpful with the repair of my front tire. department. Georgia was very attentive and helpful with the repair of my front tire. More