Tom Kadlec Honda - Service Center

Friendly Blake was very helpful. My vehicle was taken care of after a flat tire and dead battery. I always feel comfortable and never pressured. They only fix Blake was very helpful. My vehicle was taken care of after a flat tire and dead battery. I always feel comfortable and never pressured. They only fix what needs to be done. More

A great experience I had a great experience with my recent wheel alignment. Dennis Thompson was very easy to work with. He went over what would be done and checked in I had a great experience with my recent wheel alignment. Dennis Thompson was very easy to work with. He went over what would be done and checked in on me once while I waited. The service was completed within a reasonable timeframe. More

Oil change and inspection Service was completed in a timely fashion, and staff provided results with great explanation of the findings. The service technician Blake was very pe Service was completed in a timely fashion, and staff provided results with great explanation of the findings. The service technician Blake was very personable and precise! More

Routine Service Very courteous and friendly. You get only what you need. They don't try to sell you a bunch of extras. Quick in and out! Very courteous and friendly. You get only what you need. They don't try to sell you a bunch of extras. Quick in and out! More

Basic services Listened to our concern , responsive to our requests, followed up and offered to provide additional assistance. Friendly personnel and smooth visit. Listened to our concern , responsive to our requests, followed up and offered to provide additional assistance. Friendly personnel and smooth visit. Fulfilled expectations. A+ for service guy Michael Dahl 😀 More

Great service Great quality and fast service. I waited there when my car was being worked on. The waiting customer area was wonderful, anything you need or want was Great quality and fast service. I waited there when my car was being worked on. The waiting customer area was wonderful, anything you need or want was waiting for me. Great popcorn! More

Prompt friendly service Blake explained what my 2013 Accord needed for service, what the costs would be , and how long it would take in a clear friendly manner. Michael was Blake explained what my 2013 Accord needed for service, what the costs would be , and how long it would take in a clear friendly manner. Michael was the tech and the work was completed ahead of the estimated schedule. 2/21/18 More

Great service My sales man was Kevin DeCaluwe. His service and personality was outstanding. I am thankful to have found a car here. Highly recommend Kevin as your s My sales man was Kevin DeCaluwe. His service and personality was outstanding. I am thankful to have found a car here. Highly recommend Kevin as your sales man More

I recently had my 2016 Honda Accord in for maintenance. I recently had my 2016 Honda Accord in to the dealership for an oil change. My Service Advisor was Dennis Thompson. I had a great experience as I th I recently had my 2016 Honda Accord in to the dealership for an oil change. My Service Advisor was Dennis Thompson. I had a great experience as I thought Dennis went above & beyond. I lease my car, so I told Dennis I was unclear as to my future maintenance requirements. Dennis to the extra time to write out the necessary future requirements including mileage & estimated cost. This will enable me to budget & plan for the future. I have owned many cars in the past, but have never leased before. Honda is a product I will continue to endorse & drive. Thank you to Dennis Thompson & Tom Kadlec Honda Dealership More

World Class Auto Service Center I have brought all of my Honda Vehicles to Tom Kadlec for service. They really have a world class mechanic team, are honest, and have built a sterlin I have brought all of my Honda Vehicles to Tom Kadlec for service. They really have a world class mechanic team, are honest, and have built a sterling reputation in Rochester. Adam Pulchinski was particularly helpful on this service visit and kept me informed at each step. Please please continue to set the bar for Best In Class Service. More