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Tom Kadlec Honda - Service Center

Rochester, MN

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88 Reviews

88 Reviews of Tom Kadlec Honda - Service Center

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December 23, 2017

Awesome They were very helpful and understanding of my money situation. They also did a great job helping me understand what was going on with my car and help More

by Megtor12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Thompson
Dec 26, 2017 -

Tom Kadlec Honda responded

Thank you for taking the time to share about your recent experience. We sincerely value your feedback and are thrilled to hear of your satisfaction. We look forward to serving you again soon.

December 11, 2017

The Best! I have yet to have a bad experience! Dennis is always very good at getting the car in and getting the work needed done when necessary! More

by wmp1951
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Thompson
Dec 18, 2017 -

Tom Kadlec Honda responded

Thank you for your feedback, we sincerely appreciate you as a loyal customer! We are so happy to hear Dennis took great care of you during your service visit and we look forward to serving you again soon.

December 07, 2017

Twice is the Charm I had a battery connector replaced as part of a recall on my 2013 Accord EX-L. Repair took about 1 hour including an oil/filter change. The next day- More

by NukeRick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad
Dec 11, 2017 -

Tom Kadlec Honda responded

Thank you for sharing about your recent experience with us! Providing exceptional service to our guests is our top priority so we're thrilled to hear Brad did just that for you. We are honored to have you as a loyal customer and look forward to serving you again!

April 17, 2017

Oil change Brad D was a great help. My van has 247,000 miles and needed an oil plug to keep the oil in. They put an oversized one in instead of replacing the w More

by Thebestman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad D
Apr 18, 2017 -

Tom Kadlec Honda responded

You're welcome! It was a pleasure assisting you and we're thrilled to hear that Brad took great care of you during your service visit. Thank you for choosing Tom Kadlec Honda, we look forward to having you back.

March 10, 2017

1st oil change/tire rotation This was my first time getting my new car serviced. Dennis Thompson helped us check in and directed us to all the amenities in the large waiting area. More

by noelle29
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Thompson
Mar 13, 2017 -

Tom Kadlec Honda responded

Thank you for the feedback! We are so glad to hear you enjoyed your visit at our dealership and look forward to having you back.

January 03, 2017

service appointmernt We had a 9:30 appointment for an oil change and service CRV. We got there quite early and Brad Johnson got us right in, no problems. Worked great as w More

by missys
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Johnson
Jan 04, 2017 -

Tom Kadlec Honda responded

Thank you for sharing about your great experience! We're thrilled to hear Brad took great care of you during your service visit. It was an absolute pleasure serving you and we look forward to having you back soon!

October 22, 2016

Met above my expectations I had a recall to be done and they got it in with out any hassle and while I waited there was a complementary area with food and snacks and it was ver More

by baybaycoco1991!
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam
Oct 24, 2016 -

Tom Kadlec Honda responded

Thank you for your feedback! It's so great to know we were able to exceed your expectations and create an enjoyable experience for you. We are honored to have you as a customer and look forward to serving you again soon!

September 16, 2016

BAD LAST VISIT Your only as good as you last experience. This is a saying many folks might say or hear but it is true about TK Honda in Rochester these days. We hav More

by ptp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris
Sep 19, 2016 -

Tom Kadlec Honda responded

This is very unfortunate to hear and we sincerely apologize for the inconvenience. Your continued trust in our dealership over the years is greatly appreciated and we would like the opportunity to further discuss the situation with you. Please reach out to our Service Manager, Brad Anderson, at 507-280-2200. We hope to earn your trust again!

August 15, 2016

Excellent service We have been to dealership twice now. Service was excellent- thanks Dennis Thompson. Will definitely be back, highly recommended. Have not purchased a More

by Nb85
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Thompson
Aug 18, 2016 -

Tom Kadlec Honda responded

Thank you for the recommendation! We're happy to hear you had such a great experience working with Dennis. We are honored to have earned your trust and look forward to working with you again!

June 27, 2016

B124 service for 07 accord ex 4 cyl. Adam P took good care of my car for this service. Everything was done well and on time. My only issue was they forgot to wipe off/wash the overspray f More

by Cjhonda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam P
Jun 28, 2016 -

Tom Kadlec Honda responded

Thank you for sharing about your recent experience with Adam and the Tom Kadlec Honda Service Department. We appreciate you giving us the opportunity to fix the overspray issue and sincerely apologize for the inconvenience. Providing our wonderful customers with five star service is something we strive to do and we look forward to earning those five stars at your next visit!

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