Tom Kadlec Honda - Service Center
Rochester, MN

88 Reviews of Tom Kadlec Honda - Service Center
Thoughtful and professional service I purchased my car at this dealership, and so enjoy every minute I drive my 2010 Accord. Have had great service every time I take my car in for maint I purchased my car at this dealership, and so enjoy every minute I drive my 2010 Accord. Have had great service every time I take my car in for maintenance, for the service people are so helpful and friendly. Steven Peters was the service person, and he even took time to get my key to unlock the car working. It was not the battery either. Always very thorough and informative about what repairs are needed and completed. I know I would not get this kind of service anywhere else, and love their new facility while I wait for the maintenance to be completed. I am retired now, so find waiting for my car to be a wonderful experience. Thank you so much for offering this chance to express my feelings on this fantastic experience. >Kevin More
Outstanding service. Dennis Thompson was my service advisor. He was very friendly and professional. The service was completed in less time than estimated so that was a n Dennis Thompson was my service advisor. He was very friendly and professional. The service was completed in less time than estimated so that was a nice surprise. Every person that I interacted with during my time at the dealership was very friendly and helpful. The new facility is very nice. The waiting area while service is being done is very comfortable and I enjoyed the fact I could use your computer. More
Excellent Service The service person, Steve Peters, that has taken care of my 2011 Pilot, is a excellent service person, do,Ed everything to satisfy the customer. Tom K The service person, Steve Peters, that has taken care of my 2011 Pilot, is a excellent service person, do,Ed everything to satisfy the customer. Tom Kadlec is very lucky to have such a compenant individual on their staff. More
Great service and support! Had a tire vibration issue with my 07 Accord after rotating. Steve Peters did a great job explaining the issue was not just balance but tire wear that Had a tire vibration issue with my 07 Accord after rotating. Steve Peters did a great job explaining the issue was not just balance but tire wear that could cause the issue. Balancing the four tires helped tremendously and he got it done in less than time than stated. More
Great Service I have bought three cars from Tom Kadlec. I keep coming back for my service because they explain what was done and how everything looks. Service I have bought three cars from Tom Kadlec. I keep coming back for my service because they explain what was done and how everything looks. Service was done in a timely manner with very comfortable surroundings while waiting. More
Satisfactory. The sales rep was very courteous and answered any questions I had and was very accommodating as far as working with me to reach an agreeable price. A The sales rep was very courteous and answered any questions I had and was very accommodating as far as working with me to reach an agreeable price. After the purchase of the car, he also went thru things with me that I needed help with and also helped set up my phone with the blue tooth system. Dennis in the service dept. was very good at explaining what my car needed for service, when and why. He also provided me with future outlook of costs I might be looking at in the next year. Everyone gave me the necessary time I needed in getting answers to my questions. More
New Tires Our 2012 Honda Odyssey has 66,000 miles on it and was in need of new tires. I priced them at several other places before calling Honda Service Dept. Our 2012 Honda Odyssey has 66,000 miles on it and was in need of new tires. I priced them at several other places before calling Honda Service Dept. Brad Anderson quoted me a lower price than the others. When I had them installed, Brad was knowledgable, competent and efficent. As I paid the bill, I noticed it was even lower than quoted as Brad included a coupon. Always good to save money. Thanks Brad! More
Complete Service Satisfaction My 2008 Honda Civic doesn't need servicing or maintenance very often. When it does I feel secure knowing that Tom Kadlec Honda will provide fast, fri My 2008 Honda Civic doesn't need servicing or maintenance very often. When it does I feel secure knowing that Tom Kadlec Honda will provide fast, friendly service at a reasonable price. Brad Anderson has been my service specialist since I purchased my vehicle. He always greets me with a smile and gets me on my way as quickly as possible. I have complete faith in Brad and the rest of the team at Tom Kadlec Honda! More
Great service department Took my car in for an oil change and 50K mile service. Service was done on time and on budget. The service at Tom Kadlac Honda is excellent and we w Took my car in for an oil change and 50K mile service. Service was done on time and on budget. The service at Tom Kadlac Honda is excellent and we would definitely recommend this service department. More
Tom Kadlec Honda's Service Department has always provided me a consistently high level of customer service and support the 17+ years I have been buying and having my Honda's serviced here. has always provided me a consistently high level of customer service and support the 17+ years I have been buying and having my Honda's serviced here. Brad Anderson is great to work with....Thank you Brad! Dave L. More