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Tom Kelley Cadillac - Service Center

Fort Wayne, IN

4.8
63 Reviews

63 Reviews of Tom Kelley Cadillac - Service Center

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June 10, 2025

Always good service. Very nice waiting area. Short wait time for amount of service work performed. More

by larryterhune
Recommend Dealer
Yes
Employees Worked With
John Rittenhouse
June 10, 2025

Easy to schedule my service and was completed promptly. I received a short video from the service representative outlining what he saw and recommended. Easy pick up after the service was completed and they More

by Dale.B.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Alt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Rittenhouse, service manager
June 10, 2025

Kelley Cadillac and Chevy both provide quality services. And have always had a good selection of good vehicles. More

by gbransondllc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Alt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackson Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 06, 2025

The Cadillac service manager, John Rittenhouse, has been excellent to work with through the years. He’s very knowledgeable, helpful, and accommodating with his approach to service. The service department’ More

by Rick Smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Rittenhouse
June 05, 2025

Cadillac takes care of me. Kelley’s manager Cody answers all my concerns. Highly recommend Kelley Cadillac. More

by dsholl6491
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody
June 05, 2025

Have used them since on Calhoun St downtown— very good sales and service dept- service rep also very good- More

by Doug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob,John, Mike Kelley
June 05, 2025

John and his team are always professional and take care of me in a timely manner. I trust them with all of the vehicles in my family. 100% recommend! More

by MOULDJD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Yoder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Alt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackson Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Quinton McGhee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Clontz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Nino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Howe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Rittenhouse
June 04, 2025

Always professional and helpful explaining the services. Easy to schedule time for service. On time. More

by kmsummers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service people
June 04, 2025

Easy to schedule service appointment, Once I got there they were very professional doing my service on my vehicle, They call me when it was done and we came and picked up vehicle. More

by JOHN.MILLS8322
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Rittenhouse
June 04, 2025

Excellent service! Very helpful with a driver as my car had to stay over night! More

by Fullercar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service team John R.
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