Tom Roush Lincoln

The folks at Tom Roush Lincoln went out of their way to make my buying experience wonderful. I love my Lincoln Continental and they did everything in their power to make sure everything was perfect. I wo make my buying experience wonderful. I love my Lincoln Continental and they did everything in their power to make sure everything was perfect. I would highly recommend Chris Cunningham as a sales representative. He made sure I was satisfied with everything from purchase price to product. I would definitely recommend this dealership! More

The customer service we received from Alan Schmalzried was excellent. He provided me with timely responses' and had the car I wanted see ready when we arrived .My wife and I drove two vehicles and Alan pr was excellent. He provided me with timely responses' and had the car I wanted see ready when we arrived .My wife and I drove two vehicles and Alan provided us with some on the spot training on the car we decided to purchase. I will recommend Tom Roush Lincoln and Alan for the superb service and comfort we received, my wife and I give Alan 5 stars for his excellent service. More

Appointment was for 7:30 AM - first in line. Service took a little longer than expected. Front-end whine in cold weather turned out to be due to worn pulley-belt (Power Steering). Belt was not s Service took a little longer than expected. Front-end whine in cold weather turned out to be due to worn pulley-belt (Power Steering). Belt was not stocked and had to wait 2-1/2 hours for tech to obtain belt. General service plus replacement of belt totaled 4-1/2 hours. Got to watch the World Cup and enjoyed the coffee machine! More

Service took a little longer than I was told for the first portion of the service. (I had them change the battery). I was told 1 hour for the basic oil change and it was 2 hours before it got done. first portion of the service. (I had them change the battery). I was told 1 hour for the basic oil change and it was 2 hours before it got done. I was compensated for waiting so it wasn't a huge deal. Thanks. More

Employees are helpful and friendly. Nice areas to wait. Snacks and drinks are provided. Overall good Nice areas to wait. Snacks and drinks are provided. Overall good More

Service was quick and Lucy was very kind working with me and explained and showed me that my car had a cabin filter which was not listed on my new car sticker like the new Corsairs mine is a 2020. and explained and showed me that my car had a cabin filter which was not listed on my new car sticker like the new Corsairs mine is a 2020. More

Bill did an excellent job making sure our first experience of buying a new car went perfect! He was very friendly and informative and I’ll be recommending Bill at Tom Roush Lincoln to others! Tha experience of buying a new car went perfect! He was very friendly and informative and I’ll be recommending Bill at Tom Roush Lincoln to others! Thanks Bill! More

My wife and I enjoyed the salesman ship and the non pressure of purchasing a vehicle that we could afford. My wife was very pleased with what was being shown. Soon she and I agreed. We drove the veh pressure of purchasing a vehicle that we could afford. My wife was very pleased with what was being shown. Soon she and I agreed. We drove the vehicle with Bill and soon left happy with our first Lincoln. More

Alan, my sales person was fantastic! His follow up to ensure my satisfaction is top notch! I am hoping my issue with the vehicle gets resolved tomorrow. His follow up to ensure my satisfaction is top notch! I am hoping my issue with the vehicle gets resolved tomorrow. More

My salesperson, Alan, was fantastic. However, my special order Aviator has a clear overspray all over the vehicle. I have to take it back to get it corrected. I wish inspection would hav However, my special order Aviator has a clear overspray all over the vehicle. I have to take it back to get it corrected. I wish inspection would have caught that when it arrived. More