118 Reviews of Tom Roush Lincoln - Service Center
Overall a decent experience once communication got better. I did receive a loaner vehicle. There were some communication issues in the beginning. I had to continue to call to get updates for what I th better. I did receive a loaner vehicle. There were some communication issues in the beginning. I had to continue to call to get updates for what I thought was a minor repair on a new vehicle. At one point I even had to go up to the dealership to get an update because no one was returning my calls, Hopefully my next experience is much better. More
This service event was easily scheduled and the pick up was timely. We were kept informed about when the driver would pick up our car and when they were bringing it back. was timely. We were kept informed about when the driver would pick up our car and when they were bringing it back. More
Excellent service on Westfield appointment and kept to schedule. AC was serviced effectively and Nick was great in his customer service and on the billing. Not knowing the line for my Lincoln, I lost lin schedule. AC was serviced effectively and Nick was great in his customer service and on the billing. Not knowing the line for my Lincoln, I lost line service, but was made up in the quick repair service. More