Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Tom Roush Mazda
Westfield, IN
378 Reviews
At Tom Roush Mazda, we believe buying and servicing your vehicle should be simple, transparent, and enjoyable. For decades, we've been proud to serve drivers throughout Westfield, Carmel, Indianapolis, Noblesville, Fishers, Zionsville, and communities across Central Indiana with an exceptional automotive experience built on honesty, integrity, and outstanding customer service.
As a family-owned and operated dealership, we understand that earning your trust is more important than making a single sale. That's why our team is committed to treating every customer with respect, providing straightforward pricing, and helping you find the vehicle that best fits your lifestyle and budget. Whether you're purchasing your first Mazda, upgrading to your next vehicle, or servicing the one you already own, we're here to make every visit a positive one.
Our showroom features the complete lineup of new Mazda vehicles, including the award-winning Mazda CX-5, CX-50, CX-70, CX-90, Mazda3 Sedan and Hatchback, and Mazda MX-5 Miata. We also offer a carefully selected inventory of quality pre-owned vehicles from Mazda and many other manufacturers, each inspected to meet our high standards.
Our commitment doesn't end when you drive off the lot. Our factory-trained Mazda technicians use genuine Mazda parts and the latest diagnostic equipment to keep your vehicle performing at its best. From routine maintenance and oil changes to major repairs, you can count on our service team to deliver quality workmanship and exceptional care.
Being part of the Central Indiana community means more than selling cars. We're committed to building lasting relationships with our customers and giving back to the communities we serve. Many of our customers have trusted the Tom Roush family for generations, and we're honored to continue that tradition every day.
When you visit Tom Roush Mazda, you'll find a team that's passionate about the Mazda brand and dedicated to providing an experience that's different from the typical dealership. We take pride in helping our customers enjoy every mile, backed by knowledgeable professionals who genuinely care.
Whether you're shopping for a new Mazda, searching for a dependable pre-owned vehicle, or scheduling your next service appointment, we invite you to experience the Tom Roush Mazda difference.
Experience the Difference. Drive with Confidence. Ride with Tom Roush Mazda.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 378 reviews
November 14, 2014
Long Term Customer I have been getting my 2008 Mercury Mariner serviced at Tom Roush for the past 6 years and always trust their quality of work. I especially enjoy wor I have been getting my 2008 Mercury Mariner serviced at Tom Roush for the past 6 years and always trust their quality of work. I especially enjoy working with Stan Burnham in Service and his quality of customer care. More
by Shawn Pala
Employees Worked With
Stan Burnham
November 11, 2014
Ray Contee Working with Ray Contee, and AJ was a very pleasant experience. I have always had good interaction w/all of the staff and have referred other buyers t Working with Ray Contee, and AJ was a very pleasant experience. I have always had good interaction w/all of the staff and have referred other buyers too Roush. More
by anevco
Employees Worked With
Ray Contee
November 11, 2014
Kirk Carpenter AJ is the consummate pro! Always on top of his game.as it relates to customer interaction. Service forgot my 100k mile checkup. A part needed to be or AJ is the consummate pro! Always on top of his game.as it relates to customer interaction. Service forgot my 100k mile checkup. A part needed to be ordered so they will do the checkup when part arrives. More
by anevco
Employees Worked With
AJ, Tommy and Brian Mitchell
November 05, 2014
Great place Nice friendly staff very clean and comfortable love the dealership wish navigators were closer to the front entrance hope you give away popcorn day bu Nice friendly staff very clean and comfortable love the dealership wish navigators were closer to the front entrance hope you give away popcorn day but I love it here anyway I love my Lincoln More
by Kev6918
Employees Worked With
Stan
November 01, 2014
Quick & Friendly The service I recieved was quick, friendly, & accurate. Everything is set up to make the experience easy & comfortable. I am a lifetime Mazda owner th The service I recieved was quick, friendly, & accurate. Everything is set up to make the experience easy & comfortable. I am a lifetime Mazda owner thanks to Tom Roush Mazda. More
by Ostrow1122
Employees Worked With
Brad Williams
October 23, 2014
It was a good experience There was a problem with my car the day after i bought it. I called the dealership the same day and they got my car into the shop as soon as they coul There was a problem with my car the day after i bought it. I called the dealership the same day and they got my car into the shop as soon as they could. They gave me a rental for the day while it was in the shop. Lance was a really nice guy, they worked with me while i got on their computer to print some information they needed. All around it was a good experience and i would definitely go back and purchase another car. More
by Trentl
Employees Worked With
Lance
October 16, 2014
Car Servicing As always car was serviced flawlessly.Only caveat being I wasn't informed as to price of 15k checkup and had a bit of sticker shock,.that being said w As always car was serviced flawlessly.Only caveat being I wasn't informed as to price of 15k checkup and had a bit of sticker shock,.that being said work was done and only minor issue I can think of was car wasn't cleaned inside as well as washed. I am very satisfied. Paul Polackin More
by paulphoosreal
Employees Worked With
Scott
October 03, 2014
My new/used car My first inquiry about buy here/pay here was directed to the head guy who was in an appointment with advertisers for an ad. So I never got an answer t My first inquiry about buy here/pay here was directed to the head guy who was in an appointment with advertisers for an ad. So I never got an answer to my inquiry about a Sebring convertible I really wanted. I asked the other salesman about the car twice and he told me that he didn't handle but here/pay here. I left. I returned 5 days later and had a better experience and left with a car. I would have liked a recommendation on how or where I could fix the strut tower on the driver rear side. I was told that was the reason for the very annoying sound the car constantly makes. I understand that it's used and I'm buying the cars problems but a spot weld would at least stop the problem I would imagine. I'm willing to pay for the repair but I was told that it's not worth it and I could live with it...my point is that's a decision I should make... Not made for me. More
by Dwdw2381472
Employees Worked With
Never introduced himself so I dont know
September 28, 2014
Share I have been coming to Tom Roush since 1993 when I got my first Miata....Bought a 2005 Miata and continue to come for service..I have nothing but good I have been coming to Tom Roush since 1993 when I got my first Miata....Bought a 2005 Miata and continue to come for service..I have nothing but good things to say about the personnel and service...Dana is still a friend even sho she has moved upstairs... People say not to use the dealer for service/repairs...Too pricey.. I disagree..I will continue to come to Tom Roush for both More
by bcrozier47
Employees Worked With
Miata service Scott
September 06, 2014
Great Service Great service. I had absolutely wonderful service and my recent visit to TOm Roush Mazda. This survey, however, is getting on my nerves. Why, on ea Great service. I had absolutely wonderful service and my recent visit to TOm Roush Mazda. This survey, however, is getting on my nerves. Why, on earth, do I need to type out a review? I had great service. Nothing else needs to be said. On a scale of 1-10 with 10 being the highest.... Service: 10 This Survey: 0 More
by margiea
Employees Worked With
?
