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Tom Roush Mazda
Westfield, IN
378 Reviews
At Tom Roush Mazda, we believe buying and servicing your vehicle should be simple, transparent, and enjoyable. For decades, we've been proud to serve drivers throughout Westfield, Carmel, Indianapolis, Noblesville, Fishers, Zionsville, and communities across Central Indiana with an exceptional automotive experience built on honesty, integrity, and outstanding customer service.
As a family-owned and operated dealership, we understand that earning your trust is more important than making a single sale. That's why our team is committed to treating every customer with respect, providing straightforward pricing, and helping you find the vehicle that best fits your lifestyle and budget. Whether you're purchasing your first Mazda, upgrading to your next vehicle, or servicing the one you already own, we're here to make every visit a positive one.
Our showroom features the complete lineup of new Mazda vehicles, including the award-winning Mazda CX-5, CX-50, CX-70, CX-90, Mazda3 Sedan and Hatchback, and Mazda MX-5 Miata. We also offer a carefully selected inventory of quality pre-owned vehicles from Mazda and many other manufacturers, each inspected to meet our high standards.
Our commitment doesn't end when you drive off the lot. Our factory-trained Mazda technicians use genuine Mazda parts and the latest diagnostic equipment to keep your vehicle performing at its best. From routine maintenance and oil changes to major repairs, you can count on our service team to deliver quality workmanship and exceptional care.
Being part of the Central Indiana community means more than selling cars. We're committed to building lasting relationships with our customers and giving back to the communities we serve. Many of our customers have trusted the Tom Roush family for generations, and we're honored to continue that tradition every day.
When you visit Tom Roush Mazda, you'll find a team that's passionate about the Mazda brand and dedicated to providing an experience that's different from the typical dealership. We take pride in helping our customers enjoy every mile, backed by knowledgeable professionals who genuinely care.
Whether you're shopping for a new Mazda, searching for a dependable pre-owned vehicle, or scheduling your next service appointment, we invite you to experience the Tom Roush Mazda difference.
Experience the Difference. Drive with Confidence. Ride with Tom Roush Mazda.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
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Showing 378 reviews
March 01, 2014
I was greeted immediately upon arrival - shown the waiting area and coffee machine in a very warm way. The estimated wait time was approximately 2 hours and I was elated when the service was complete waiting area and coffee machine in a very warm way. The estimated wait time was approximately 2 hours and I was elated when the service was completed in just over an hour. I can't say enough good things about this dealership from the purchasing process through my first scheduled service. If you are in the market for a Mazda - this is the place to go. More
by pauble
Employees Worked With
Brad Williams
February 20, 2014
The sales team at Mazda was very friendly from the moment I got out of my car. I worked with Jacob Twilleager, he was very professional and knowledgeable about the cars. He listened to what I had to say a I got out of my car. I worked with Jacob Twilleager, he was very professional and knowledgeable about the cars. He listened to what I had to say and answered all my questions. The management, finanacial dept. and Jacob worked hard to get me into the car I wanted and I didn't feel any pressure what so ever. I was very pleased with my overall experience. I would highly recommend Tom Roush Lincoln - Mazda to my friends and family. More
by jillrobison
Employees Worked With
Jacob Twilleager
February 14, 2014
Great Service Brian my service advisor and the mechanic took care of all my service needs. I will be coming back for my next service scheduled maintenance took care of all my service needs. I will be coming back for my next service scheduled maintenance More
by stevenshear
Employees Worked With
Brian
February 10, 2014
Excellent customer service by AJ Roush. I was very please with his pick-up service that he was able to provide. I will definitely use them again, no question about that. with his pick-up service that he was able to provide. I will definitely use them again, no question about that. More
by Chris_shepherd_1
Employees Worked With
AJ Roush and Brian Mitchell
February 06, 2014
Friendly staff and excellent customer service, will return in future when purchasing another vehicle. I felt like I got a good deal and was treated fairly. return in future when purchasing another vehicle. I felt like I got a good deal and was treated fairly. More
by Gsritt
Employees Worked With
Darryl, AJ
January 23, 2014
The total experience was great, no high sales pressure, took time to explain everything and answered all questions, kept appointments. The total experience was a ten (10). No surprises. Highly recommend took time to explain everything and answered all questions, kept appointments. The total experience was a ten (10). No surprises. Highly recommend Brent. More
by regmallamo
Employees Worked With
Brent Cassady, Mark
January 17, 2014
Tre was outstanding - extremely knowledgeable on the cx5. Both of us have been in sales positions and tre made us feel comfortable. The car we we were going to purchase was gone the next day however he wor Both of us have been in sales positions and tre made us feel comfortable. The car we we were going to purchase was gone the next day however he worked an attractive offer on a slightly more expensive car. Tre is a strong asset to your dealership! Mike and Debbie Greskamp More
by Greskamp
Employees Worked With
Tre Varnado
January 05, 2014
We were satisfied. The only thing was that we were promised the free oil changes and after we agreed to a price we were told they could not afford to give us the free oil changes. Other than that we promised the free oil changes and after we agreed to a price we were told they could not afford to give us the free oil changes. Other than that we received great service. More
by staciwalter
Employees Worked With
Jacob, Chris
January 02, 2014
Matt Gibson, our sales person was excellent! We were deciding between a few cars for our daughter (grad student). We were very impressed with the Mazda3. The most important thing Matt did was "listen deciding between a few cars for our daughter (grad student). We were very impressed with the Mazda3. The most important thing Matt did was "listen" to me. My husband wasn't able to be present for most conversations. I had a very specific list of things that were important and Matt listened and worked with me. If he wouldn't have taken me (a female) seriously, we would have walked away. When we went to pick up the vehicle, everyone was very friendly. We appreciated the quality of professionalism given by all employees we encountered. More
by jillwade
Employees Worked With
Matt Gibson
