Tom Roush Mazda

Every department we have worked with at Tom Roush has been friendly, efficient, professional and we would and have recommended them to others. Buying any car, new or used, is a big decision and we find been friendly, efficient, professional and we would and have recommended them to others. Buying any car, new or used, is a big decision and we find ourselves thinking first of Tom Roush and then find we have to look no further. They do whatever we need to help us and make completely satisfied. After the purchase they remember us and the service department is the best. They take care of us like family. More

This was my first service experience and I could not have been more satisfied! Great, friendly, professional and thorough service!!! I appreciated the loaner car! been more satisfied! Great, friendly, professional and thorough service!!! I appreciated the loaner car! More

Price was a little higher than expected but service was good. Will keep returning to Tom Roush for service on this vehicle that we lease. good. Will keep returning to Tom Roush for service on this vehicle that we lease. More

Tom Roush has always maintained a high degree of customer satisfaction. The staff is friendly and if there is an issue they solve it. I have recommend them to my friends. satisfaction. The staff is friendly and if there is an issue they solve it. I have recommend them to my friends. More

Jim Hedges was so patient with me it was unbelievable. I started looking for a car in May and did not buy until October! This was the first time I had ever shopped for a car. He did not pester me but each started looking for a car in May and did not buy until October! This was the first time I had ever shopped for a car. He did not pester me but each time I kept coming back to Roush because I felt like he was looking out for my best interest. I felt like he was watching out for me like he would watch out for his mother! Everyone at the dealership was so friendly and kind. I love my car and I know if I need anything, I can come back and someone there will take care of what I need. (That is what an old lady like me needs)! More

I was at the dealership for an hour. They did my car's oil change and rotated the tires. They gave me a discount card to complete and I liked the fact they provided me with a copy of the receipt so car's oil change and rotated the tires. They gave me a discount card to complete and I liked the fact they provided me with a copy of the receipt so I did not have to do it on my own. More

Tre' is a great salesman to work with. He was enthusiastic, followed thru and made the buying experience great. If you want to buy a Mazda make sure to give him a call. enthusiastic, followed thru and made the buying experience great. If you want to buy a Mazda make sure to give him a call. More

I prefer coming to Tom Roush for service because of the great discounts I receive as a VIP member. My oil changes are more reasonably priced and I know I have someone working on the car that has been trai great discounts I receive as a VIP member. My oil changes are more reasonably priced and I know I have someone working on the car that has been trained on my vehicle. From the moment I place my call, to the moment I check out at the payment window, I am treated as family. I have never once been made to feel like I'm just another number of nameless face. I wasn't sold a vehicle; I purchased a vehicle. And all three of the vehicles I have ever purchased have been from Tom Roush. I have always been extremely satisfied with their service and will remain a loyal customer. More

I had to come back to the Dealership 3 times ,a bad speaker I could understand but bad O2 sensor.bad brakes and rotors is unacceptable. When I had the car less than a month and was told I have to pay a speaker I could understand but bad O2 sensor.bad brakes and rotors is unacceptable. When I had the car less than a month and was told I have to pay a $100.00 deductible. I complained of the O2 sensor twice but it was reset then the service light continued to come on and I had autozone reset it every other day , the car would shake every time it drove on the highway and when I brake. It was very inconvenient to have to drive out there more than 3 times considering its a 30 minute. I was supposed to have a person drop my car off and pick up the rental because he stays close to me, well even though he had my car I didn't get it back that night cause he says his phone died and when I picked it up he insisted that he put gas in it but I had filled up prior to going out there and my tank was full upon arrival when I left my tank was right above a quarter of a tank More

My experience with Tom Roush Mazda was very pleasant and helpful. I worked with Tre Varnado who took the time to answer all my questions and showed patience as I worked through my indecisiveness until I kn helpful. I worked with Tre Varnado who took the time to answer all my questions and showed patience as I worked through my indecisiveness until I knew what I wanted. He even allowed me to test drive a vehicle overnight to ensure I was happy with my decision. I am thrilled to be driving my new Mazda3 and look forward to continuing my relationship with Tom Roush Mazda and Tre in the future. More