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Tom Roush Mazda
Westfield, IN
364 Reviews
At Tom Roush Mazda, we believe buying and servicing your vehicle should be simple, transparent, and enjoyable. For decades, we've been proud to serve drivers throughout Westfield, Carmel, Indianapolis, Noblesville, Fishers, Zionsville, and communities across Central Indiana with an exceptional automotive experience built on honesty, integrity, and outstanding customer service.
As a family-owned and operated dealership, we understand that earning your trust is more important than making a single sale. That's why our team is committed to treating every customer with respect, providing straightforward pricing, and helping you find the vehicle that best fits your lifestyle and budget. Whether you're purchasing your first Mazda, upgrading to your next vehicle, or servicing the one you already own, we're here to make every visit a positive one.
Our showroom features the complete lineup of new Mazda vehicles, including the award-winning Mazda CX-5, CX-50, CX-70, CX-90, Mazda3 Sedan and Hatchback, and Mazda MX-5 Miata. We also offer a carefully selected inventory of quality pre-owned vehicles from Mazda and many other manufacturers, each inspected to meet our high standards.
Our commitment doesn't end when you drive off the lot. Our factory-trained Mazda technicians use genuine Mazda parts and the latest diagnostic equipment to keep your vehicle performing at its best. From routine maintenance and oil changes to major repairs, you can count on our service team to deliver quality workmanship and exceptional care.
Being part of the Central Indiana community means more than selling cars. We're committed to building lasting relationships with our customers and giving back to the communities we serve. Many of our customers have trusted the Tom Roush family for generations, and we're honored to continue that tradition every day.
When you visit Tom Roush Mazda, you'll find a team that's passionate about the Mazda brand and dedicated to providing an experience that's different from the typical dealership. We take pride in helping our customers enjoy every mile, backed by knowledgeable professionals who genuinely care.
Whether you're shopping for a new Mazda, searching for a dependable pre-owned vehicle, or scheduling your next service appointment, we invite you to experience the Tom Roush Mazda difference.
Experience the Difference. Drive with Confidence. Ride with Tom Roush Mazda.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
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Showing 364 reviews
October 14, 2013
Roger Pitcock was very helpful and patient while I was deciding between the MKS or MKZ. He explained in detail the Lincoln Touch System and did not do it hurriedly. The overall experience was Great. deciding between the MKS or MKZ. He explained in detail the Lincoln Touch System and did not do it hurriedly. The overall experience was Great. More
by Rieta
Employees Worked With
Roger Pitcock
October 10, 2013
This was by far the easiest vehicle purchase I have made. They really worked hard for my business, including the finance department. I would definitely recommend them for your next vehicle purchase. They really worked hard for my business, including the finance department. I would definitely recommend them for your next vehicle purchase. More
by 97stang
Employees Worked With
Bob Wood
September 30, 2013
My 2013 MKZ was totaled . I came in for another new MKZ. Everyone was great from sales (JIM BARBOUR) to detailing the new car (DENNIS). Thanks to everyone involved!!! Dennis Morin Everyone was great from sales (JIM BARBOUR) to detailing the new car (DENNIS). Thanks to everyone involved!!! Dennis Morin More
by wayne313
Employees Worked With
JIM BARBOUR
September 20, 2013
I stopped in on a Wednesday for a oil change and tire rotation. Didn't have a reservation and they were very busy. They were able to work me in and said it would be an hour or more wait. Didn't have t rotation. Didn't have a reservation and they were very busy. They were able to work me in and said it would be an hour or more wait. Didn't have time to even read my Indy Star, fast service with a smile. Thanks to all. Saundra Classick More
by classiar
Employees Worked With
service desk person
September 19, 2013
I went into Tom Roush for a scheduled oild change, and for them to look at a problem with my passenger airbag occasionally not turning on when someone was sitting in the passenger seat. The staff was ver for them to look at a problem with my passenger airbag occasionally not turning on when someone was sitting in the passenger seat. The staff was very friendly and informative, and while they completed the oil change, they could not get the airbag to replicate the problem I was having and recommended if it happened again I come in before turning the car off. Overall I was pleased with the work, as I cannot blame them for the airbag not showing the problem. More
by mskatiekelly
Employees Worked With
Travis Clouser
September 12, 2013
Took my '06 Lincoln Zephyr there due to apparent loss of braking power. After a thorough test drive it was determined that a panic stop earlier in the day, combined with hitting a rough spot in the road of braking power. After a thorough test drive it was determined that a panic stop earlier in the day, combined with hitting a rough spot in the road, had caused a temporary (but not uncommon) condition. They assured me that nothing further was needed, and that the braking power would return to normal, which it did. There was no charge for their time and test drive, and that's just another reason I always take this car to Roush. More
by lincolnguy
Employees Worked With
Brian, Wayne, Stan
September 09, 2013
Had my teenage daughter get her first oil change done and the staff was great and very understanding to help her through the process. She was intimidated a bit before going and now feels very comfortable. the staff was great and very understanding to help her through the process. She was intimidated a bit before going and now feels very comfortable. More
by jshadoan
Employees Worked With
Susie Roush-Cole
September 06, 2013
I had a pleasant experience. Everyone was friendly and courteous. The work was done in the amount of time that I was told, and the price was not excessive. courteous. The work was done in the amount of time that I was told, and the price was not excessive. More
by nfield3
Employees Worked With
Susie Roush-Cole
August 29, 2013
When i checked in I asked if any other MKZ owners had reported any problems with the radio, mine was acting funny with it seeming to 'skip' on occasion. One of the service advisors overheard me and hand reported any problems with the radio, mine was acting funny with it seeming to 'skip' on occasion. One of the service advisors overheard me and handed over a report on this problem. Seems it is a broadcast issue. Makes sense to me. I was impressed by this proactive attitude. Am always happy with the service here. More
by crossroad123
Employees Worked With
Brian & Stan
August 20, 2013
Stan offered alternate parts to reduce the cost. The work was done correctly & in timely basis. The car was washed and clean inside. I would highly recommend Tom Roush. was done correctly & in timely basis. The car was washed and clean inside. I would highly recommend Tom Roush. More
by erickman
Employees Worked With
Stan
