Tom Roush Mazda

Tre' is a great salesman to work with. He was enthusiastic, followed thru and made the buying experience great. If you want to buy a Mazda make sure to give him a call. enthusiastic, followed thru and made the buying experience great. If you want to buy a Mazda make sure to give him a call. More

I prefer coming to Tom Roush for service because of the great discounts I receive as a VIP member. My oil changes are more reasonably priced and I know I have someone working on the car that has been trai great discounts I receive as a VIP member. My oil changes are more reasonably priced and I know I have someone working on the car that has been trained on my vehicle. From the moment I place my call, to the moment I check out at the payment window, I am treated as family. I have never once been made to feel like I'm just another number of nameless face. I wasn't sold a vehicle; I purchased a vehicle. And all three of the vehicles I have ever purchased have been from Tom Roush. I have always been extremely satisfied with their service and will remain a loyal customer. More

I had to come back to the Dealership 3 times ,a bad speaker I could understand but bad O2 sensor.bad brakes and rotors is unacceptable. When I had the car less than a month and was told I have to pay a speaker I could understand but bad O2 sensor.bad brakes and rotors is unacceptable. When I had the car less than a month and was told I have to pay a $100.00 deductible. I complained of the O2 sensor twice but it was reset then the service light continued to come on and I had autozone reset it every other day , the car would shake every time it drove on the highway and when I brake. It was very inconvenient to have to drive out there more than 3 times considering its a 30 minute. I was supposed to have a person drop my car off and pick up the rental because he stays close to me, well even though he had my car I didn't get it back that night cause he says his phone died and when I picked it up he insisted that he put gas in it but I had filled up prior to going out there and my tank was full upon arrival when I left my tank was right above a quarter of a tank More

My experience with Tom Roush Mazda was very pleasant and helpful. I worked with Tre Varnado who took the time to answer all my questions and showed patience as I worked through my indecisiveness until I kn helpful. I worked with Tre Varnado who took the time to answer all my questions and showed patience as I worked through my indecisiveness until I knew what I wanted. He even allowed me to test drive a vehicle overnight to ensure I was happy with my decision. I am thrilled to be driving my new Mazda3 and look forward to continuing my relationship with Tom Roush Mazda and Tre in the future. More

Roger Pitcock was very helpful and patient while I was deciding between the MKS or MKZ. He explained in detail the Lincoln Touch System and did not do it hurriedly. The overall experience was Great. deciding between the MKS or MKZ. He explained in detail the Lincoln Touch System and did not do it hurriedly. The overall experience was Great. More

This was by far the easiest vehicle purchase I have made. They really worked hard for my business, including the finance department. I would definitely recommend them for your next vehicle purchase. They really worked hard for my business, including the finance department. I would definitely recommend them for your next vehicle purchase. More

My 2013 MKZ was totaled . I came in for another new MKZ. Everyone was great from sales (JIM BARBOUR) to detailing the new car (DENNIS). Thanks to everyone involved!!! Dennis Morin Everyone was great from sales (JIM BARBOUR) to detailing the new car (DENNIS). Thanks to everyone involved!!! Dennis Morin More

I stopped in on a Wednesday for a oil change and tire rotation. Didn't have a reservation and they were very busy. They were able to work me in and said it would be an hour or more wait. Didn't have t rotation. Didn't have a reservation and they were very busy. They were able to work me in and said it would be an hour or more wait. Didn't have time to even read my Indy Star, fast service with a smile. Thanks to all. Saundra Classick More

I went into Tom Roush for a scheduled oild change, and for them to look at a problem with my passenger airbag occasionally not turning on when someone was sitting in the passenger seat. The staff was ver for them to look at a problem with my passenger airbag occasionally not turning on when someone was sitting in the passenger seat. The staff was very friendly and informative, and while they completed the oil change, they could not get the airbag to replicate the problem I was having and recommended if it happened again I come in before turning the car off. Overall I was pleased with the work, as I cannot blame them for the airbag not showing the problem. More

Took my '06 Lincoln Zephyr there due to apparent loss of braking power. After a thorough test drive it was determined that a panic stop earlier in the day, combined with hitting a rough spot in the road of braking power. After a thorough test drive it was determined that a panic stop earlier in the day, combined with hitting a rough spot in the road, had caused a temporary (but not uncommon) condition. They assured me that nothing further was needed, and that the braking power would return to normal, which it did. There was no charge for their time and test drive, and that's just another reason I always take this car to Roush. More