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Tom Roush Mazda
Westfield, IN
359 Reviews
At Tom Roush Mazda, we believe buying and servicing your vehicle should be simple, transparent, and enjoyable. For decades, we've been proud to serve drivers throughout Westfield, Carmel, Indianapolis, Noblesville, Fishers, Zionsville, and communities across Central Indiana with an exceptional automotive experience built on honesty, integrity, and outstanding customer service.
As a family-owned and operated dealership, we understand that earning your trust is more important than making a single sale. That's why our team is committed to treating every customer with respect, providing straightforward pricing, and helping you find the vehicle that best fits your lifestyle and budget. Whether you're purchasing your first Mazda, upgrading to your next vehicle, or servicing the one you already own, we're here to make every visit a positive one.
Our showroom features the complete lineup of new Mazda vehicles, including the award-winning Mazda CX-5, CX-50, CX-70, CX-90, Mazda3 Sedan and Hatchback, and Mazda MX-5 Miata. We also offer a carefully selected inventory of quality pre-owned vehicles from Mazda and many other manufacturers, each inspected to meet our high standards.
Our commitment doesn't end when you drive off the lot. Our factory-trained Mazda technicians use genuine Mazda parts and the latest diagnostic equipment to keep your vehicle performing at its best. From routine maintenance and oil changes to major repairs, you can count on our service team to deliver quality workmanship and exceptional care.
Being part of the Central Indiana community means more than selling cars. We're committed to building lasting relationships with our customers and giving back to the communities we serve. Many of our customers have trusted the Tom Roush family for generations, and we're honored to continue that tradition every day.
When you visit Tom Roush Mazda, you'll find a team that's passionate about the Mazda brand and dedicated to providing an experience that's different from the typical dealership. We take pride in helping our customers enjoy every mile, backed by knowledgeable professionals who genuinely care.
Whether you're shopping for a new Mazda, searching for a dependable pre-owned vehicle, or scheduling your next service appointment, we invite you to experience the Tom Roush Mazda difference.
Experience the Difference. Drive with Confidence. Ride with Tom Roush Mazda.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
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Showing 359 reviews
February 03, 2013
Original sales person we had delt with, Jack Cummings, had retired. Tommy Roush, with whom I had talked with on previous visits, said that Brent Cassady was taking care of Jack's customers. I called Bre had retired. Tommy Roush, with whom I had talked with on previous visits, said that Brent Cassady was taking care of Jack's customers. I called Brent and we set up an appointment when I brought my 1999 Protege up for an oli change. Brent and I talked and I drove two new Mazda 3s. He said to take one home to let my wife experience it. When we returned it the next day he gave me a price on the new 3. We discussed it, my wiffe and I discussed, we countered a tad lower, Brent verified the deal and it happened. Why would I recommend Tom Roush Mazda? Three words: Service, Friendliness and Professionalim. The service department is excellent ahd nas been ever since we started taking the Protoege to them about 11 years ago. The entire staff is friendly - but not pushy. They are consumate professionals - and respect each other and work with each other. The sales staff does not try to "steal" a customer from another person - even if the original sales person had retired - they are referred to an associate of the original person who has been taking care of those customers. I guess I could also say lack of pressure to buy or have a particular service done. The facts are presented to you and you are allowed to make up your own mind. Overall the dealings we have had with them have been both professional and friendly. A very comfortable place to do business. More
by AlAmmons
Employees Worked With
Brent Cassady, Matt (in Mazda Service), Tommy Roush
February 03, 2013
We have been customers of Tom Roush Lincoln Mazda for over 20 years. We would not consider going any place else. Brent Cassady always goes over and above to get us what we want. Brian Mitchell in the over 20 years. We would not consider going any place else. Brent Cassady always goes over and above to get us what we want. Brian Mitchell in the service department is likewise a stellar employee. More
by jsk1940
Employees Worked With
Brent Cassady Mark Gruber
February 03, 2013
Met me smiling.....gave me time estimate for service....coffee..tv remote..done..keys..explained paperwork...in and out within time estimate... wonderful service....what more could one ask for service....coffee..tv remote..done..keys..explained paperwork...in and out within time estimate... wonderful service....what more could one ask for ? Outstanding in every aspect. More
by roseanne stuart
Employees Worked With
service rep
February 02, 2013
I had a great experience with the service writers, Stan, and sales staff, Armando Lopez. The turnaround time for service completion, 10000 mile, was within an hour and included a car wash. and sales staff, Armando Lopez. The turnaround time for service completion, 10000 mile, was within an hour and included a car wash. More
by EvanGibbons
Employees Worked With
Stan and Armando
February 02, 2013
Your dealership has always been customer friendly. Stan did an excellent job making sure that all my concerns were addressed. He was very diligent in finding a solution to my car's problem. Thank goodness did an excellent job making sure that all my concerns were addressed. He was very diligent in finding a solution to my car's problem. Thank goodness it was covered without having to incur a deductible. I had to put NA for quality of work as I don't have the car back yet. I have been a very satisfied customer for several years now and hope that can continue for quite some time. Greg Huff More
by gthuff
Employees Worked With
1
February 01, 2013
Armando was very informative and showed us several models before we picked the Lincoln. We thought the price was fair. Still trying to get used to all the new buttons. before we picked the Lincoln. We thought the price was fair. Still trying to get used to all the new buttons. More
by Robert & Janice Hunt
Employees Worked With
Armando Lopez
January 29, 2013
All issues were taken care of in a timely manner. It was easy to schedule an appointment that was convenient for me. The coupon sent in the mail saved me money on the service. easy to schedule an appointment that was convenient for me. The coupon sent in the mail saved me money on the service. More
by td55
Employees Worked With
Service Department
January 17, 2013
I liked that we were allowed to drive the vehicle home for a night that we were interested in. We live in Anderson so we were able to drive on the interstate & around the city so we got a decent feel of for a night that we were interested in. We live in Anderson so we were able to drive on the interstate & around the city so we got a decent feel of how the vehicle would drive and ride. More
by cheryleiler
Employees Worked With
Jim Barbour
January 17, 2013
I gave the rating I did because this is the 5th vehicle form multiple dealers that I have purchased and it was by far the smoothest transaction on a vehicle purchase we have ever done. I did not feel pres form multiple dealers that I have purchased and it was by far the smoothest transaction on a vehicle purchase we have ever done. I did not feel pressured i actually felt wonderful leaving the dealer and i feel Brent was the reason for that. More
by SherylRoot
Employees Worked With
Brent Cassidy
