Tom Sparks Auto
Dekalb, IL
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205 Reviews of Tom Sparks Auto
Dan Gailey (sales) was easy to get along with, I felt no pressure to make a quick decision and he let us take a test drive one our own. I got a good deal on our trade in, was happy with that. Ruben Perez (f pressure to make a quick decision and he let us take a test drive one our own. I got a good deal on our trade in, was happy with that. Ruben Perez (finance) was very kind and helpful. He took the time to go over everything with us, wanted to make sure we understood the vehicle, the financing and the warranty details. I would 100% buy from Tom Sparks Auto again. We have already been going to their service department for years on the vehicle we traded in and we will continue to go there with the new vehicle we just purchased. You have to see their inventory, beautiful vehicles, they only have the best on their lot and they have been around for decades. More
I was impressed with the quality of used cars Tom Sparks had on the lot. They are known for only selecting top notch cars, conditioning them both mechanically and visually, and have an excellent reputation had on the lot. They are known for only selecting top notch cars, conditioning them both mechanically and visually, and have an excellent reputation in the community. Smooth, haggle-free sale and truly wants to make sure the customer is extremely happy. They know the community and still do business the proper way: honest, open, and a handshake is binding. Totally refreshing from other car buying experiences I've had. Tom Sparks Auto comes with my highest recommendation if you are in the market for a high-quality used car. More
I had a great experience buying my current car from Tom Sparks Auto. Brad and Ruben are real pro's - explained everything in perfect detail. Never once did I feel pressured. I wanted to do more business he Sparks Auto. Brad and Ruben are real pro's - explained everything in perfect detail. Never once did I feel pressured. I wanted to do more business here as they had previously fixed a recurring problem I had with my previous vehicle, quickly and for a very reasonable price. I will be buying more cars as well as telling my friends about Tom Sparks Auto. More
Very courteous people in a well established professional business. Decades of selling automobiles to folks in the Dekalb area. Brad in Sales, Rubin in Financials and the Shop Manager were simply outstanding business. Decades of selling automobiles to folks in the Dekalb area. Brad in Sales, Rubin in Financials and the Shop Manager were simply outstanding folks to work with. We will be referring our friends and family to come here first for top notch professionalism in purchasing a vehicle. Well worth the drive. Their inventory is all late model well taken care of vehicles. If you're looking for a stress-free car or truck buying experience, this is your kind of place. Rubin was very thorough and explained everything completely regarding all the paperwork. Brad has decades of experience in car/truck sales and will do anything that he can to help you find your perfect deal. More
Best car buying experience we have ever had. Brad was great and listened to our needs, Reuben explained everything thoroughly, and they kept us in our comfort zone. We will be back soon whether Brad was great and listened to our needs, Reuben explained everything thoroughly, and they kept us in our comfort zone. We will be back soon whether it be to buy or just for service! Small-town feel and customer service makes this dealership earn the trust and loyalty of it's community! More
My experience buying a new car was extremely stress free. The staff displayed excellent customer service and made me feel confident in my decision to purchase an automobile there. I have only had my car for The staff displayed excellent customer service and made me feel confident in my decision to purchase an automobile there. I have only had my car for 4 days. So far so good. I have no doubts that going forward they will be very accommodating to any of my service needs. Many thanks to Brad and Rueben. More


