
Tom Sparks Auto
Dekalb, IL
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187 Reviews of Tom Sparks Auto
Town & Country Great hassle free experience and professional people to deal with. Look forward to dealing with the service department. Look forward to many good yea Great hassle free experience and professional people to deal with. Look forward to dealing with the service department. Look forward to many good years with our purchase More
Easy car buying experience! My wife and I picked a rainy, dreary day to go look at a car we were shopping for for a little while online. We saw one here in town and thought we'd My wife and I picked a rainy, dreary day to go look at a car we were shopping for for a little while online. We saw one here in town and thought we'd check it out. So glad we did. The whole thing turned out to be the most pleasant, easiest car buying choice I've ever made. Quality vehicles at no hassle, or haggle, prices. And the folks there, from the sales staff to the service department, are friendly caring people to deal with. I highly recommend this dealer if you are in the market for a newer used vehicle at a price and service that's hard to beat! More
Great experience every time! We just bought our 6th car from Tom Sparks, and have had a great experience each time! There's never any pressure to make a decision that day, and th We just bought our 6th car from Tom Sparks, and have had a great experience each time! There's never any pressure to make a decision that day, and they were even able to find us exactly what we wanted when it wasn't on the lot. I love that I can grab a cup of coffee, walk around the lot and chat with anyone there about what I'm looking for. I appreciate that maintenance and oil changes are reasonable so I can continue to take my car back there for maintenance and service. They're honest, caring, hard-working people, which makes it an easy decision to go back there every time. More
Painless Process it was painless and easy! this experience was overall the best experience i've had at a dealership. This salesman were very friendly. I will be return it was painless and easy! this experience was overall the best experience i've had at a dealership. This salesman were very friendly. I will be returning! More
Extremely positive experience. No pressure during visit. Everything was handled with professionalism. Given time to evaluate any auto of interest. Plenty of time given for test driv No pressure during visit. Everything was handled with professionalism. Given time to evaluate any auto of interest. Plenty of time given for test drives. Will definitely purchase another vehicle from this dealership. More
Great experience I had a really great experience buying a vehicle from Tom Sparks Auto. There was no pressure to make a decision and they even let me take the car on m I had a really great experience buying a vehicle from Tom Sparks Auto. There was no pressure to make a decision and they even let me take the car on my own test drive, which is not something I have experienced anywhere else. It's very obvious that everyone there cares about the customers needs, and that is such an important quality to have in a dealership! I will definitely choose Tom Sparks for all of my auto needs. More
Complete satisfaction We told Mr. Gailey what we were looking for and within a couple of days he had exactly what we were looking for. We can't say anything negative, we ar We told Mr. Gailey what we were looking for and within a couple of days he had exactly what we were looking for. We can't say anything negative, we are extremely satisfied with all Tom Sparks employees. The service department is very accommodating to all our needs, with excellent service and quality. Everyone at Sparks dealership should be highly commended. Thank you all for a wonderful buying experience again. More
Amazing!!! My experience here was awesome. Brad is the best, ask for him by name if and when you go. They were very helpful and upfront about everything with the My experience here was awesome. Brad is the best, ask for him by name if and when you go. They were very helpful and upfront about everything with the car. I bought a 2008 Dodge Caliber and I haven't had any problems with it. I love it! It's also beneficial because they have a repair shop on sight so it's a one stop shop. More
Painless This is my second time buying a vehicle from Tom Sparks and it was just as enjoyable as the first time! Everyone is so helpful and greats you by name. This is my second time buying a vehicle from Tom Sparks and it was just as enjoyable as the first time! Everyone is so helpful and greats you by name. The guys in the service center are great and will call you with prices and answer any questions! More
easy to work with What I liked best about working with Tom Sparks was that they do business the way we do it, in the agricultural machinery business that I am involved What I liked best about working with Tom Sparks was that they do business the way we do it, in the agricultural machinery business that I am involved with.In other words, we rely heavily on repeat business; and in my view, they conduct themselves in a like manner!They understand that a great service orinented approach and a solid customer referral stream will generate future success! More