
Tom Sparks Auto
Dekalb, IL
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186 Reviews of Tom Sparks Auto
Positive Purchasing Experience We would highly recommend Tom Sparks Automotive to anyone looking to purchase an auto. Everyone from Dan, our saleman, to office staff and detailers We would highly recommend Tom Sparks Automotive to anyone looking to purchase an auto. Everyone from Dan, our saleman, to office staff and detailers were very helpful and courteous, making for a very positive purchasing experience. They take the time and put great effort in making sure you are satisfied. We would not hesitate to refer family and friends. More
Easy purchase No pressure sales, easy and smooth transaction. I really liked that there weren't a bunch of sales guys standing around outside the place waiting to f No pressure sales, easy and smooth transaction. I really liked that there weren't a bunch of sales guys standing around outside the place waiting to force you into a sale. They had a very laid back atmosphere which I think is important. I came into the dealer with my own financing already, but decided to give them a chance to match the rate so I could get everything done at one time ..and they did it! The whole process from test driving a couple cars to driving off the lot in my new car was about 2.5 hours. More
Great service I would defiantly go back to Tom Sparks if I needed another car. It was my first time buying a car and Brad was very helpful with explaining everythin I would defiantly go back to Tom Sparks if I needed another car. It was my first time buying a car and Brad was very helpful with explaining everything to me. More
Great Buying Experience I had a an excellent time buying a car from Tom Sparks Automotive. They were very friendly and went above and beyond to make you feel comfortable and I had a an excellent time buying a car from Tom Sparks Automotive. They were very friendly and went above and beyond to make you feel comfortable and find a car that fits your needs. All of the cars very priced fairly and you could tell that they honestly cared about you and weren't just looking for a sale. I would buy from them again in a heartbeat and will be telling others to do so also. More
No Pressure Sales I highly recommend Tom Sparks Auto to all used car buyers. The whole staff is very friendly and pleasant to work with. The atmosphere is very relaxe I highly recommend Tom Sparks Auto to all used car buyers. The whole staff is very friendly and pleasant to work with. The atmosphere is very relaxed and the sales team is a "no pressure" team. The no haggle pricing keeps the vehicle pricing consistent/comparable with KBB and CarMax. They have a full service repair shop and provide a loaner vehicle if needed. This is the third vehicle our family has purchased from Tom Sparks and will go back again when the time comes. More
Excellent customer sevice Your dealership is the easiest and friendliest to work with. Normally the car shopping experience is a stressful one but working with you has made it Your dealership is the easiest and friendliest to work with. Normally the car shopping experience is a stressful one but working with you has made it a breeze! More
Very good experience; worth the drive We had some issues with the bank and with SOS; none of which were issues with Tom Sparks. Ruben worked with us to make sure that my son could drive aw We had some issues with the bank and with SOS; none of which were issues with Tom Sparks. Ruben worked with us to make sure that my son could drive away in his new car even though all of the issues were not yet taken care of. Brad the salesman was very good and not pushy; I appreciate that. More
Love my new ride. I love my new Equinox and appreciate the great service I received. Ruben treated me very fairly with my trade-in and my new car. I love my new Equinox and appreciate the great service I received. Ruben treated me very fairly with my trade-in and my new car. More
Very good experience We will return here for our next vehicle Great customer service from all parties involved no haggling and was honest about all aspects of the sale We will return here for our next vehicle Great customer service from all parties involved no haggling and was honest about all aspects of the sale More
Our great experience! My husband works in Dekalb, yet we live almost 1 hour away. On a recent trip through town my husband saw an SUV that he thought we would like. We took My husband works in Dekalb, yet we live almost 1 hour away. On a recent trip through town my husband saw an SUV that he thought we would like. We took the 1 hour trip to the dealership and we were not disappointed! Dan, our salesman was friendly and courteous. He explained our purchase without pressure. We were able to test drive the SUV and even purchase it that day. We are so happy with our new Chevy Traverse. We recommended Tom Sparks to our family and friends right away and we will continue to recommend the team at Tom Sparks again and again. More