Tom Sparks Auto
Dekalb, IL
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223 Reviews of Tom Sparks Auto
This was our 5th or 6th car bought from Dan. I've always felt comfortable dealing with him and never felt rushed or pressured. Also when dealing with the service department I've been very satisf I've always felt comfortable dealing with him and never felt rushed or pressured. Also when dealing with the service department I've been very satisfied and they have went the extra mile to make sure I was happy. More
The stars were aligned… unexpectedly, I was given news that my vehicle could no longer be driven. I shared this News with a friend. My friend said I’ve got the person for you Ruben at Tom Sparks in DeKalb that my vehicle could no longer be driven. I shared this News with a friend. My friend said I’ve got the person for you Ruben at Tom Sparks in DeKalb IL. We checked out their website and there was a description coming soon! A call was made and Ruben had me in a new vehicle within 12 hours. I can’t speak highly enough of the professionalism, the genuine concern for my needs to be met by Ruben and the Tom Sparks Team. More
This is a busy and successful business. Their service department is very popular and does a brisk business. My salesman Brad is very knowledgeable and personable. My experience was fast, ef Their service department is very popular and does a brisk business. My salesman Brad is very knowledgeable and personable. My experience was fast, efficient and friendly. More
Over the last 10 years I have done business with Tom Sparks Service department. They have shown (Bob & Mark) nothing less being a Awesome Service department. Bob and Mark and there service staff are Sparks Service department. They have shown (Bob & Mark) nothing less being a Awesome Service department. Bob and Mark and there service staff are knowledgeable honest and professional. So when I decided to purchase a car there was no hesitation that I would deal with there sales department. I talked with Brad Mayo sales manager about what I was looking for and he produced. During this time Brad steered me to what I eventually bought. There was absolutely no pushy ness or pressure involved he is truly knowledgeable at his job. After I decided that I was buying i then was sent to there business manager Rueban Perez it was another smooth process, I got a great deal and stress free buying experience. This is a Organization that from Services to Sales are Definitely Top Notch! Thank You all of the Tom Sparks employees. Don Marbutt More
My auto purchase was so easy, and Dan Gailey was awesome. No pressure, and super helpful. I am obsessed with the auto that I purchased. This is my 2nd time buying from them and they have been terrific both t No pressure, and super helpful. I am obsessed with the auto that I purchased. This is my 2nd time buying from them and they have been terrific both times. I will definitely refer them to anyone looking to purchase a new car. More
A very professional and respectful business. We were referred to Tom Sparks from several people who have also been very satisfied with their business We were referred to Tom Sparks from several people who have also been very satisfied with their business More
Dan Gailey (sales) was easy to get along with, I felt no pressure to make a quick decision and he let us take a test drive one our own. I got a good deal on our trade in, was happy with that. Ruben Perez (f pressure to make a quick decision and he let us take a test drive one our own. I got a good deal on our trade in, was happy with that. Ruben Perez (finance) was very kind and helpful. He took the time to go over everything with us, wanted to make sure we understood the vehicle, the financing and the warranty details. I would 100% buy from Tom Sparks Auto again. We have already been going to their service department for years on the vehicle we traded in and we will continue to go there with the new vehicle we just purchased. You have to see their inventory, beautiful vehicles, they only have the best on their lot and they have been around for decades. More
I was impressed with the quality of used cars Tom Sparks had on the lot. They are known for only selecting top notch cars, conditioning them both mechanically and visually, and have an excellent reputation had on the lot. They are known for only selecting top notch cars, conditioning them both mechanically and visually, and have an excellent reputation in the community. Smooth, haggle-free sale and truly wants to make sure the customer is extremely happy. They know the community and still do business the proper way: honest, open, and a handshake is binding. Totally refreshing from other car buying experiences I've had. Tom Sparks Auto comes with my highest recommendation if you are in the market for a high-quality used car. More



