Tom's Ford

I would like to share my experience with the dealership. I purchased a vehicle from them, but I have encountered difficulties in receiving service and assistance. It appears that I am no longer welcome at t I purchased a vehicle from them, but I have encountered difficulties in receiving service and assistance. It appears that I am no longer welcome at the dealership, despite still being a customer. I have reached out to Ford corporate to address my concerns regarding the situation. Unfortunately, my experience with both the sales and service departments has not met my expectations. I have hired a lawyer to go after the dealership as well as ford. Stay clear or they will scam you too! More

I would like to share my experience with the dealership. I purchased a vehicle from them, but I have encountered difficulties in receiving service and assistance. It appears that I am no longer welcome at t I purchased a vehicle from them, but I have encountered difficulties in receiving service and assistance. It appears that I am no longer welcome at the dealership, despite still being a customer. I have reached out to Ford corporate to address my concerns regarding the situation. Unfortunately, my experience with both the sales and service departments has not met my expectations. I have hired a lawyer to go after the dealership as well as ford. Stay clear or they will scam you too! More

Debbie Wagner at Tom’s Ford in Keyport NJ was the best salesperson we had in a long time. Her knowledge and expertise were video n point. She made buying our car a real pleasure. Thank you Debbie and Tom’ salesperson we had in a long time. Her knowledge and expertise were video n point. She made buying our car a real pleasure. Thank you Debbie and Tom’s Ford. More

As always Debbie was a true pleasure to work with. I lost count as to how many car my husband and I have purchased from Debbie over the years. Great dealership to buy from! I lost count as to how many car my husband and I have purchased from Debbie over the years. Great dealership to buy from! More

This was an excellent experience. This was my fifth purchase at Tom’s Ford and Keyport.. This was my fifth purchase at Tom’s Ford and Keyport.. More

4th vehicle we purchased vehicles from Mark Brennan. Wonderful experience. Highly recommend Toms Ford as a place to do business! Wonderful experience. Highly recommend Toms Ford as a place to do business! More

Received very good service during my visit to purchase a certified car with a trade in certified car with a trade in More

Gerry Donaghue was my agent. He is a consummate professional that I enjoyed interacting with. It took about three months to get the final vehicle. He’s stuck with me explain my o He is a consummate professional that I enjoyed interacting with. It took about three months to get the final vehicle. He’s stuck with me explain my options and in the end delivered the product I was looking for my best recommendations for.Gerry More

Don't properly inform you about all the possibilities when you schedule a service. Don't tell you they could have your car for multiple days. People don't have jobs to just not go to work for multiple da when you schedule a service. Don't tell you they could have your car for multiple days. People don't have jobs to just not go to work for multiple days. Customer service was horrible. Joe if that's his real name was very condescending to my wife on the phone. If your lazy and don't want to do your job just quit. Customer service is a very important part of your job. Will not bring my service back to Tom's Ford will be telling everyone I know not to use your dealership. Hire people who will not speak rudely to your customers. More

The employees were very nice and helpful in getting this truck for me. This is my second vehicle from Tom’s Ford and have been very satisfied with both purchases and with the service and parts departments. truck for me. This is my second vehicle from Tom’s Ford and have been very satisfied with both purchases and with the service and parts departments. More