Tom's Ford

Very poor customer relations I’ll make this short and sweet my money is good anywhere I don’t like to walk into a dealership where they make it sound like they’re doing me a favor I’ll make this short and sweet my money is good anywhere I don’t like to walk into a dealership where they make it sound like they’re doing me a favor by buying my car there I have been a customer of Tom’s Ford for over 30 years I will never go back there again goodbye old friend More

Toms ford keyport are TOTAL RIP OFF AND POOR SERVICE I bought my ford car on this dealer so I bought it here for oil change and routine check. I rought my car in @10am and my car is still sitting in a co I bought my ford car on this dealer so I bought it here for oil change and routine check. I rought my car in @10am and my car is still sitting in a corner since I can see it from d glass window for 30 min. With nobody working on it @10:40a Someone drove my car in their mechanic back area and in 10min. They called my name and charged me $46.65 for oil changed I asked the receptionist Laurie(she did not even introduced her name and was rude when I asked her name)if they checked d tires and did tire rotation and she said they did. But no itemized check about the tire pressures or anything just the receipt and for only 10 min.!!! Never come back in this place again More

AMAZING EXPERIENCE! ABSOLUTELY FANTASTIC! Shane Carney in Internet Sales was a pleasure to deal with. Had a horrific experience with internet sales from another dealershi ABSOLUTELY FANTASTIC! Shane Carney in Internet Sales was a pleasure to deal with. Had a horrific experience with internet sales from another dealership and I am completely enamored with the level of service provided by everyone in the dealership. Kudos to Tom's Ford and their staff. We are so PLEASED with our new Ford Explorer Sport! More

Easiest Purchase Ever We today purchased our second Ford within the last two years from Tom's Ford. Salesman Ken Gann and Manager Keith Ozut were straightforward and effic We today purchased our second Ford within the last two years from Tom's Ford. Salesman Ken Gann and Manager Keith Ozut were straightforward and efficient throughout the shopping and purchase process. (None of that exhausting run-around that can happen at so many dealerships, thank goodness. No hard sell.) More

All our Fords come from Tom's As a fleet manager I purchase management vehicles as well as job site trucks and vans. Recently I had a bit of an emergency and needed a management v As a fleet manager I purchase management vehicles as well as job site trucks and vans. Recently I had a bit of an emergency and needed a management vehicle for a new hire in a hurry. The only guidelines I was given was to purchase a mid level SUV. I didn't need to think about it. I knew the way to make this purchase happen quickly and easily was to contact Ken Gann at Tom's Ford. In less than 24 hours from the time I called Ken, I had a 2018 Ford Escape delivered and ready to go. Great job, thanks Ken! More

Quick service and good communication Brought in my Mustang for a warranty repair, they gave me a quick appointment and were very upfront about what would need to be done and what to expec Brought in my Mustang for a warranty repair, they gave me a quick appointment and were very upfront about what would need to be done and what to expect. They also told me there was a recall for the vehicle and that they will do the repair. Other dealers wanted to put me on a waitlist for that. Overall excellent service and very nice staff. More

The best Ford dealer I've ever been to After a very bad and un- professional experience at Dana Ford, I searched reviews for another dealer. Tom's Ford took in my car and in half the time o After a very bad and un- professional experience at Dana Ford, I searched reviews for another dealer. Tom's Ford took in my car and in half the time of Dana ford, they diagnosed problem and fixed it right the first time. This dealer is 26 miles away from me and Dana is less than 2 miles. I would drive 100 miles to Tom's if needed. If you need Ford service, I highly recommend you come here and be treated like a valued customer. More

Painless purchase! Walked into the dealership expecting to be there for hours with the same games as in past experiences with other dealerships. To my surprise I met Chr Walked into the dealership expecting to be there for hours with the same games as in past experiences with other dealerships. To my surprise I met Chris Roberts and we sat down told him exactly what I wanted, we came to a fair price very quickly, did a little paperwork and we set an appointment for 9:30am the following day, which they prepped the car and had all paperwork ready!! I sat down with Keith Ozut and he actually saved me a few dollars while signing off on papers. These guys were true gentlemen and I highly recommend to seek them out if your going to Toms Ford!! A special thanks to Chris, for the bow in the car, my wife loved it and was very surprised!! More