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Tom's Ford
Keyport, NJ
780 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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Showing 780 reviews
September 06, 2016
Excellent Customer Service Gerry was excellent. He answered all of my worriesome questions and made me feel very confident of my decision to do business with Tom's Ford. Gerry was excellent. He answered all of my worriesome questions and made me feel very confident of my decision to do business with Tom's Ford. More
by AberdeenGirl
Employees Worked With
September 02, 2016
Purchase of new f350 Had a easy experience with the dealer. Very responsive. No pressure for the sale. Respectful of my time and willing to work with me throughl email and Had a easy experience with the dealer. Very responsive. No pressure for the sale. Respectful of my time and willing to work with me throughl email and phone. More
by Jsimone
Employees Worked With
Mike Bastedo
August 25, 2016
Excellent Customer Service I am a repeat customers and the reason for that is (aside from loving Ford trucks) the point of sale negotiation is NOT a high pressure one. Customer I am a repeat customers and the reason for that is (aside from loving Ford trucks) the point of sale negotiation is NOT a high pressure one. Customer service and sales are professional. More
by F150 lover
Employees Worked With
Mike Bastedo
August 24, 2016
Energized Customer I was extremely happy with the lengths my dealer went through to assist me. The rest of the staff was friendly and courteous. I was made to feel just I was extremely happy with the lengths my dealer went through to assist me. The rest of the staff was friendly and courteous. I was made to feel just like one of the family by all. More
by McEvoy, Jerry32)$
August 17, 2016
The Best Dealer for Sales and Service ! Have been buying and leasing from Toms Ford for the past 20 years and now my kids also are customers because of the Great sales and service department Have been buying and leasing from Toms Ford for the past 20 years and now my kids also are customers because of the Great sales and service department here. Gerry Donahue is the man to see for all your Ford sales or leases and he is the main reason I return year after year and recommend him to other friends and family. More
by GPK
August 03, 2016
Very simple and easy to work with. Was able to trade in my old car and drive away in a new one the same day. All of the employees were very friendly and easy to work with. Will definite Was able to trade in my old car and drive away in a new one the same day. All of the employees were very friendly and easy to work with. Will definitely come back again if I'm still in the area. More
by Budward
Employees Worked With
July 29, 2016
Great experience I travelled from Queens because they had the exact Fusion Sport I wanted. With a lil back and forth I was able to get a great deal on a great car! Thi I travelled from Queens because they had the exact Fusion Sport I wanted. With a lil back and forth I was able to get a great deal on a great car! This Is my 1st Ford and I'd say this was a much better experience than dealing with other dealerships! More
by leroy roberts
Employees Worked With
Shane Carney, Jim Mellas
July 28, 2016
Great experience Easy to work with. No pressure. Inventory to choose from was on the lot. Had time to go over options. Lease program was exactly what I wanted Easy to work with. No pressure. Inventory to choose from was on the lot. Had time to go over options. Lease program was exactly what I wanted More
by Miked50
Employees Worked With
Michael Deblasi
July 27, 2016
great relaxed and very friendly always a pleasure.people are explain every thing to that it wants you to come back. for all your work on your car. relaxed and very friendly always a pleasure.people are explain every thing to that it wants you to come back. for all your work on your car. More
by spike380
Employees Worked With
marush
July 27, 2016
Fourth vehicle This was my fourth transaction with Toms Ford. I have leased two F150's and purchased two Fiestas. Both the service and sales departments are excellen This was my fourth transaction with Toms Ford. I have leased two F150's and purchased two Fiestas. Both the service and sales departments are excellent. Service is done well and on time and our salesman, Jim is knowledgable and efficient! More
by CSadlo
