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Tom's Ford
Keyport, NJ
777 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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Showing 777 reviews
August 09, 2013
This is the second car I have bought from mike and the team and my third car overall that I have bought from toms ford. I am very happy with their service and their service department is top notch team and my third car overall that I have bought from toms ford. I am very happy with their service and their service department is top notch More
by jstiesi12683
Employees Worked With
Michael bastedo, Mike Bastedo
August 06, 2013
I am a younger man that has not been able to establish substantial credit, and I was looking to buy a decent pickup truck. Toms ford is a wonderful place to make that happen. Bill Gaffey is a very profess substantial credit, and I was looking to buy a decent pickup truck. Toms ford is a wonderful place to make that happen. Bill Gaffey is a very professional, friendly, and knowledgeable man. Toms ford was very reasonable and helpful in providing mechanical and other services desired on location. I couldn't be happier. The location is clean and very friendly. Thus far, excellent automobile. I purchased a 2001 ford f 150xl manual transmission. Clean as a whistle and runs excellent. I recommend this dealership to anyone looking to buy a great car! More
by evan33b
Employees Worked With
August 05, 2013
I have been a long term customer of Tom's Ford and continue to be pleased with both the sales and service provided at this dealership. They have more than a few employees that have been there for man continue to be pleased with both the sales and service provided at this dealership. They have more than a few employees that have been there for many years which speaks well about the management of the dealership, and which allows me to build relationships with people I can trust. I have purchased of 20 cars from Tom's Ford and recommend them without reservation. More
by kurtwarner
August 02, 2013
Have been going to Toms Ford since 1995 my arrival in NJ my wife and myself have had numerous new cars from Toms, the thing that get me to always go back is the good service. The service department is the my wife and myself have had numerous new cars from Toms, the thing that get me to always go back is the good service. The service department is the best. Please do not Change the good service. More
by lvonfintel1
August 01, 2013
Great overall experience. Starting with speaking to Matt on the phone who answered my questions, provided information on certified pre-owned vehicles and scheduled an appt. for me. Meeting with Debbie was g on the phone who answered my questions, provided information on certified pre-owned vehicles and scheduled an appt. for me. Meeting with Debbie was great! she showed us around until I found the car that I really wanted . She knew exactly what I was looking for. Keith explained the paperwork and made me feel very comfortable when signing. I will definitely recommend Tom's Ford to all my friends. More
by nvalenzuela
July 31, 2013
THE WORST DEALER IN MONMOUTH COUNTY FOR REPAIR SERVICE. We changed the battery on our 2010 Fusion. As soon as the battery was hooked up the air conditioning stopped working. We went on-line and found that We changed the battery on our 2010 Fusion. As soon as the battery was hooked up the air conditioning stopped working. We went on-line and found that this is a common issue with the Fusion. When we took the car to Tom's they tried to charge us $600 to fix it. When we complained they told us to pick-up the car, as they would not repair it. Every time you take the car to Tom's for service they try and jack you up on repair costs. We are calling Ford Motor Company to lodge a complaint. More
by paulbenfer
Employees Worked With
Sue
June 19, 2013
The entire process was hassle-free and transparent. Marc Brennan signed me up for an additional rebate, which worked out great. The entire process was much easier than I had anticipated - and I love the ca Brennan signed me up for an additional rebate, which worked out great. The entire process was much easier than I had anticipated - and I love the car. High marks all around More
by f01gcb3
Employees Worked With
June 03, 2013
Kenny Gann provided a relaxed process, and attended to every detail of the sale. He reviewed the vehicle and its resources fully, and followed-up with me every step of the way. Kenny made the transition every detail of the sale. He reviewed the vehicle and its resources fully, and followed-up with me every step of the way. Kenny made the transition from my previous lease to the new lease simple. I look forward to my next new vehicle lease. More
by sundancetami
Employees Worked With
May 13, 2013
Very happy with Rod and his hard work! The final price was lower than we worked out. I would tell everyone if you go there ask for Rod. was lower than we worked out. I would tell everyone if you go there ask for Rod. More
by frank0411
Employees Worked With
May 01, 2013
We really enjoyed our experience with toms ford. This is our second lease and we love both cars leased. I would recommend anyone buying or leasing a car, to purchase from them. Thanks for all of your help. our second lease and we love both cars leased. I would recommend anyone buying or leasing a car, to purchase from them. Thanks for all of your help. Each person made our experience easy and pleasant. Danielle and Sam Estrada More
by Destrada21
