Tom's Ford

Ken Gann spent 3 hours with my wife and myself detailing all aspects of the Ford Explorer and the various packages that were available during our initial visit to the dealership. At no time did Kenny look all aspects of the Ford Explorer and the various packages that were available during our initial visit to the dealership. At no time did Kenny look at this watch or pressure us that he had other commitments. Ken was available via email/text/mobile/direct phone for all our follow-up questions and worked to find a car that matched our exact specifications. Ken was great to work throughout the complete process. More

ken made me and my husband feel very comfortable. ken and his co-workers really went out of thier way to help us.they should have more salesmen like ken) he is funny and a very nice guy and i hope he is stil his co-workers really went out of thier way to help us.they should have more salesmen like ken) he is funny and a very nice guy and i hope he is still there when our lease is up and we come back. More

I had been to another dealer, where they did a "bait and switch" on me. I feel no need to mention that dealer. So I went to Tom's, where I had bought my previous truck in 2004. Kenn was "bait and switch" on me. I feel no need to mention that dealer. So I went to Tom's, where I had bought my previous truck in 2004. Kenn was helpful, knowledgable, and very straight forward when dealing with pricing options. I did not get the "car salesman" vibe at all. I would deal with Tom's again, and I would recommend dealing with Kenn. More

AN EXCELLENT FAMILY ATMOSPHERE.THE EMPLOYESS TREAT YOU WITH RESPECT AND TAKE TIME TO EXPLAIN EVERY DETAIL. I AM A 20 YEAR YEAR CUSTOMER AND THEY REMAIN THE SAME..CORDIAL PROFESSIONAL AND THOUROUGH...... WITH RESPECT AND TAKE TIME TO EXPLAIN EVERY DETAIL. I AM A 20 YEAR YEAR CUSTOMER AND THEY REMAIN THE SAME..CORDIAL PROFESSIONAL AND THOUROUGH...... More

I was referred to Debbie and Tom's Ford from another customer who had a positive experience with her as well. I had dealt with many dealerships over the years and always felt like I was in the shark ta customer who had a positive experience with her as well. I had dealt with many dealerships over the years and always felt like I was in the shark tank- what a contrast with Tom's Ford! From the first interaction through final negotiation, Debbie offered the most genuinely warm and friendly customer service. I never once felt pressured or cajoled to buy. She was not only extremely knowledgable, but worked closely with my fiancee to tailor a deal that worked for me. I cannot fully express how thankful I am to Debbie for making it possible to drive away with a fantastic car and what a pleasant experience the entire interaction was. I personally recommend that if you are in the market for the brands of vehicles they sell that you save time and aggravation and just go to Tom's Ford- a matter of fact, I hadn't even considered a Ford Fusion until we spoke to Debbie and I am elated with both the vehicle and the personalized deal I received. Debbie is more than a great "salesperson". She is a real deal amazing person and I would be hard pressed to ever buy from someone else again. To the other dealerships- take note! This is how you earn satisfied customers for life. Also, they have a pretty sweet fishtank :) Thanks Debbie- you made it possible for me to get an amazing car at an amazing deal. I appreciate your time and LOVE the fusion even more every time I drive it! More

As always my experience at Tom's Ford was a pleasureable one. Debbie is one of the best Sales people I have ever dealt with when getting a new vehicle. She is always very kind and helpful, not pushy, atte one. Debbie is one of the best Sales people I have ever dealt with when getting a new vehicle. She is always very kind and helpful, not pushy, attentative and a true pleasure. The paperwork was ready when they said and signing couldn't have been easier. Thanks again for a great car leasing experience. More

I highly recommend Tom's Ford and Marc Brennan as your salesperson. This is my second purchase, and I feel like the dealership and the salesperson will be my life-long go-to's for my car. The dealership salesperson. This is my second purchase, and I feel like the dealership and the salesperson will be my life-long go-to's for my car. The dealership itself is very nice. The atmosphere is friendly, which makes it easy and comfortable when looking for a new car. Everyone in the dealership is friendly and says hello to you. I took my first vehicle into the service department for oil changes and found the service department to have the same sort of professionalism. My salesperson Marc was very thorough in explaining everything to me about my new car. He offers a continued relationship to you with himself and the dealership after the purchase of your car..he was really helpful in saying to let him know if I ever needed anything or had any questions. I think it is always a bonus to do business and work with someone that you just genuinely like, and that's how I felt about going through the deal wtih Marc. This dealership is family owned, and the family owned feeling very much oomes out when your picking your vehicle, and going through the financial process. Highly recommended! More

it was time to turn my lease and decided to go to Tom's since it is close to home. I've been leasing vehicles since 1997, and Tom's stands out. The place is clean and professional. Enrico was available as since it is close to home. I've been leasing vehicles since 1997, and Tom's stands out. The place is clean and professional. Enrico was available as soon as I walked in the door. He was friendly and pleasant to deal with. We took a test drive where he explained all the new features in the Fusion I was interested in. Once my decsion was made, hegot everything ready. He even called my insurance company to transfer my coverage - a first for me! Since it would a bit to get the ready to leave, I decided to wait in the waiting area. While waiting, I also saw how attentive Tom's treats their service customers - which is why I'll be taking the car back anytime I need service. When my car was ready, Enrico once again explained all the features of the touch screen. He was great. My experience at Tom's was great - I'd recommend them to anyone looking for a Ford product. More

I HAVE TO SAY THAT BUYING A NEW TRUCK AT TOM'S FORD WAS THE EASIEST, MOST ENJOYABLE TIME I HAVE EVER HAD BUYING A VEHICLE. EVERYONE WAS VERY NICE AND FRIENDLY. VINNY WAS EXTREMELY KNOWLEDGEABLE ON ALL AS THE EASIEST, MOST ENJOYABLE TIME I HAVE EVER HAD BUYING A VEHICLE. EVERYONE WAS VERY NICE AND FRIENDLY. VINNY WAS EXTREMELY KNOWLEDGEABLE ON ALL ASPECTS OF BUYING THIS VEHICLE, AND TREATED US LIKE FRIENDS NOT CUSTOMERS. I HAVE TO SAY THAT SCOTT NUSBAUM, THFINANCE GUY, WAS GREAT TO WORK WITH AS WELL. HE HAD A GREAT PERSONALITY AND MADE THE WHOLE PROCESS FUN INSTEAD OF US JUST FEELING LIKE ANOTHER CUSTOMER. WE HAVE RAVED ABOUT THE WAY WE WERE TREATED AT TOM'S FORD TO EVERYONE WHEN SHOWING OFF OUR NEW TOY. THANKS AGAIN EVERYONE FOR MAKING ANOTHER ONE OF OUR DREAMS COME TRUE..... More

I was Not in the market for a New truck but when i drove by and saw the selection I just had to stop. I met Joe Nesci and found him wonderful to talk to and not pushy! We walked around & we spotted my truck by and saw the selection I just had to stop. I met Joe Nesci and found him wonderful to talk to and not pushy! We walked around & we spotted my truck, beautiful one year old & extremely clean... Told him a number I could do since I was not really looking and we came to a very nice deal so I had to buy... Love It! More