Tom's Ford

Enrico was top notch with product info and personal presentation. Top sales associate,pleasure to deal with ,made whole process that much easier. William J. Smith 15 Passaic Street Middletown N. presentation. Top sales associate,pleasure to deal with ,made whole process that much easier. William J. Smith 15 Passaic Street Middletown N.J. 07748 More

After 14 years, 200k miles and quite a few repair bills on my old Dodge pickup, it was time for a new one. I was impressed with the new EcoBoost motor so I decided on a new Ford F150. I built my new truck on my old Dodge pickup, it was time for a new one. I was impressed with the new EcoBoost motor so I decided on a new Ford F150. I built my new truck on Ford's web site and then clicked find my truck. I was contacted by a sale person from Fullerton Ford, (my local dealer) and was just given lip service and from his attitude I could tell he really couldn't be bothered. "Yeah come down to the dealership and we'll see what we can do". I called Malouf Ford, same thing. Hmmm seems like no one really cared to make a sale of $40,000. Go figure!! I searched through all the central Jersey dealers for what I was looking for. I made several other calls to Liccardi Ford and Flemington Ford and still the same attitude from the sales reps. I finally came across Tom's Ford in Keyport. Charlie Schaub took my call. I told Charlie I found what I was looking for on their web site. Unfortunately he said that truck was on order and about 3 weeks to a month away from arriving at the dealership. Not to worry he said, I'll find your truck for you. Right there on my first call to Tom's Ford he started searching through other dealers inventory and found my truck!! Unbelievable!! Charlie told me he'd have the truck by mid week, (this was a Saturday when I called). We agreed on a price and terms and then he handed me over to Enrico Cuzzi to finalize the details. Enrico and Charlie for that matter, are very professional and knowledgeable about what they do. I was at ease with both of them right from the start. Enrico gets on the phone and in less than 5 minutes everything was done!! That Tuesday I get a call from Charlie saying unfortunately that truck was sold and he had a couple others lined up that would suit my needs. He took the time to go over all the trucks he had found and answered all of my questions. He finally found my truck in Delaware. They sent a driver down to pick it up the next day!! All of this going on and I never stepped foot in the dealership!! With my work schedule I couldn't pick it up until Saturday. Ok no problem, what time would you like to pick it up? (This is a car dealer bending over backwards for me??!!) He went over everything they were going to do to ready the truck for me. Complete detail, make sure everything is in top notch form and fill the tank. Wait a minute I said. You're going to fill a 36 gallon gas tank?? Charlie sounded a little surprised by my question. I told him with every single vehicle I've bought in the past 30 years, I've had to drive from the dealership and find a gas station QUICK! He told me they do that for every single customer!! Unheard of in this industry!! I arrive at Tom's Ford an hour late and guess what? No problem again. I see my new baby right in front of the door and it's gorgeous!! Having never met Enrico before he comes out and said you must be Bob. I guess he could tell from my ear to ear grin. What a nice guy. We walked around the truck as he pointed out various features about it. We went inside to take care of the paperwork. Oh boy, here it comes, 3 hours of waiting while the forms are produced. Nope wrong again. All the paperwork was ready and waiting for me to sign. I was in and out of the finance office in less than 5 minutes!! Honest!! Usually this is when they throw you the keys and say have a nice day. Nope, wrong again. Enrico takes me out and goes over every single little thing about the truck. With a showroom full of people he takes about a half an hour of his time to acquaint me with my new truck. A couple of fist bumps and a buddy hug and I'm good to go!! I can't begin to say enough good things about Tom's Ford, Charlie Schaub and Enrico Cuzzi. You guys are the best. Thank you so very much for such a pleasant truck buying experience!! You have a customer for life and I will tell anyone who will listen that Tom's Ford is the place to buy your next vehicle. Just tell them Bob The Appliance Guy sent you. Thanks again!! Sincerely Bob Graham The Appliance Guy More

I would recommend this dealership because there was no pressure to buy, the salesperson (Vinny Pace) was pleasant, knowledgeable and very helpful and we were made to feel very comfortable. pressure to buy, the salesperson (Vinny Pace) was pleasant, knowledgeable and very helpful and we were made to feel very comfortable. More

I have dealt with Tom's Ford for about ten years or so with both purchases and service.I am very satisfied with their professionalism in all areas.Mike Bastebo was very helpful with all my questions on my with both purchases and service.I am very satisfied with their professionalism in all areas.Mike Bastebo was very helpful with all my questions on my recent purchase,and Keith Ozut closed the finances smoothly.Would refer and rate Tom's Ford highly to anyone interested in going Ford. More

I had never even seen this dealership before I purchased a car there, but after visiting them I soon found out why they won the dealership of the year award. I primarily dealt with Marc Brennan the salesma a car there, but after visiting them I soon found out why they won the dealership of the year award. I primarily dealt with Marc Brennan the salesman I bought the car from. He went out of his way to make me happy even going as far as buying touch up paint for me out of his own pocket, when I was disappointed to find it was not included with the car. In general in was the quickest and easiest car purchase I ever made and they deleivered on all promises made without my having to ask twice. It is an extremely friendly dealership, and not one person walked by me, my wife or my son without saying hello. The other salesmen all greeted us knowing full well I was already dealing with another salesman. When we picked up the car that I bought for my son, a number of other salesmen came over to give us tips about the car and some advice to my son on how to drive it. These included Ron Anderson and Ken Gann. Also I need to especially mention Charley Schaub who owned a year earlier version of the car we purshased. He spent a lot of time with us giving additonal information and telling us about some of the things he did with his car, that we might want to consider. Overall I would have to say that this experience is not what I am use to when visiting a car dealer. Even though the new thinking at some dealers is not to apply pressure, none of the ones I visited showed the friendliness of Marc, Charley and the others at Tom's Ford. Based on this, I expect to find similar treatment when I start using the service department. More

I bought a new Ford Fusion Hybrid a few weeks ago from Tom's Ford and had a great experience. The sales team, in particular, Mike Bastedo, was very helpful. They even opened up the doors and took the floo Tom's Ford and had a great experience. The sales team, in particular, Mike Bastedo, was very helpful. They even opened up the doors and took the floor model out so I could test drive it. The sales team was not pushy at all and were very cordial to my family while we were there. I highly recommend buying a car at Tom's Ford. If you do go there, make sure you find Mike! More

I recently went to Tom's Ford just to look at a 2010 Ford I recently went to Tom's Ford just to look at a 2010 Ford Expedition, not expecting to purchase a vehicle. I had the pleasure of meeting salesman Ma I recently went to Tom's Ford just to look at a 2010 Ford Expedition, not expecting to purchase a vehicle. I had the pleasure of meeting salesman Marc Brennan whom was professional and not over zealous on just making a deal. I was impressed with Mr. Brennan along with another team member, that I was being offered a very fair deal on the 2010 Ford Expedition. "Without the aggravation of Haggling back and forth" Mr. Brennan and the other team member's "Straight forward approach" is why I chose to purchase the vehicle from Tom's Ford. Thank you Mr. Brennan for you personal attention after the purchase. Sincerely, Frank - Long Branch NJ More

The whole experience starting with Marc Brennan our salesman, his knowledge of explaining everything in detail, putting us at ease from the start. Walking into the dealership everyone was very professi salesman, his knowledge of explaining everything in detail, putting us at ease from the start. Walking into the dealership everyone was very professional and courteous. The interior of the dealership was very inviting, as soon as we walked into it. The tour of the service department and Marc's explaining how it would work, regarding service, was very impressive. The service department was immaculate. The price of the vehicle was also wonderful, and the way the vehicle rides is spectacular. When we had to finalize the paperwork, Keith Ozut was very professional and completed everything quickly and efficently. We will certainly recommend our relatives and friends to go to Tom's Ford!!! More

Tom's Ford had the exact Escape we were looking for when none of the Long Island dealers did. They beat all the other dealers on price, and were a pleasure to deal with. Angelina Colangeli and Enrico Cuzz none of the Long Island dealers did. They beat all the other dealers on price, and were a pleasure to deal with. Angelina Colangeli and Enrico Cuzzi were our sales persons. They were efficient, informative and helpful in every aspect of our purchase. The dealership is 1 1/2 hrs. from our home, but it was well worth the trip. More

I helped my sister in making a decision on a car to purchase. My family went to Tom’s Ford several times to test drive the Fiesta and Focus over and over again. Rod Anderson assisted us each time. He’s purchase. My family went to Tom’s Ford several times to test drive the Fiesta and Focus over and over again. Rod Anderson assisted us each time. He’s a super guy. He demonstrated his patience and knowledge while my sister was making her decision. He was never pushy and made us laugh with his unique sense of humor. I would recommend Rod Anderson as a salesperson for anyone who wishes to purchase a car. In the end, my family purchased both cars, the Fiesta and Focus. Thanks Rod for a great car purchase experience! More