
Tom's Volkswagen of Union
Union, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Great Experience today at Union VW. I had a great experience today at Union VW, with Doug Perman. He found me the car I wanted, at a great rate and took back my old lease. He made the I had a great experience today at Union VW, with Doug Perman. He found me the car I wanted, at a great rate and took back my old lease. He made the experience fun and painless. I would highly recommend him and go back. Thank you Doug. Isabel More
Stupid Liars I was looking to buy a pre-owned TDI Jetta. I found one I liked except that it had a noise of a fuel pump going bad. So we went to the service center I was looking to buy a pre-owned TDI Jetta. I found one I liked except that it had a noise of a fuel pump going bad. So we went to the service center to get the opinion of an "expert." He told us the fuel pumps never go bad. (Lie #1). We bought the car. On the way home to check engine light went on. We brought the vehicle back and it was the fuel pumps. The previous owner had it towed in and had work done on the electrical system pertaining to the fuel system. They claimed during that fix they over primed two pumps (Lie #2 not possible to over prime them) hence why the fuel pumps went bad. They never called me to update me on my vehicle when it was in the shop. When I called for updates I was put on hold forever and a few times hung up on. They treated me like disrespectfully. First it was one electrical pump. Then it was two pumps - electrical and high pressure. Then it was two electrical. They could not get their story straight about what pumps they had to replace. Now I am back at a different VW service center only to find out that whoever was working the car did not put it back together properly so something electrical disconnected making it impossible to start my car this morning. Volkswagen should shut down Union Volkswagen service center because they are a disgrace to the company name. Their quality of work is terrible. I would never go there again and have made sure all my friends and family know to NEVER go there even if they are giving something away for free. More
All the people in union volkswagen are very friendly and compassionate. They don't put pressure on buying car right away but will make you choose if you like the deal or not. There is no pressure involved i compassionate. They don't put pressure on buying car right away but will make you choose if you like the deal or not. There is no pressure involved in the sales process. They worked with us to get the best deal specially Brian Moen. Brian Moen was very helpful through out the process. He made sure we got the best deal. He is really very friendly, nice and professional person to deal with. I recommend him to everyone. Thank you Brian and other people involved during our process. More
Good experience I had a good experience at Volkswagen of union. The sales consultant was honest and fair. He did his best to get me what I needed at the price I wante I had a good experience at Volkswagen of union. The sales consultant was honest and fair. He did his best to get me what I needed at the price I wanted to pay. More
Braulio Estevez, Auto Dealer My husband and I were just looking, we weren't sure about buying a vehicle. Mr. Braulio Estevez saw us and offered his help and we thank him for his My husband and I were just looking, we weren't sure about buying a vehicle. Mr. Braulio Estevez saw us and offered his help and we thank him for his good customer service. He was very helpful to us and assisted in arriving to a good financial decision for us. We want to thank the staff for their kindness and professionalism. Thanks guys, Michael and Jessie Tynes More
You can really tell a lot by the appearance of a place. The showroom is beautiful, and very clean. From the moment we walked in, everyone was friendly, but not pushy, and didn't flock to us like a pack of The showroom is beautiful, and very clean. From the moment we walked in, everyone was friendly, but not pushy, and didn't flock to us like a pack of vultures hungry to make the sale. We had the chance to look at a few different cars, and when we were ready, the salesman was ready for us. I really like the personalized attention that was given to me and my family by Sammy Lucas; he went through all of the numbers with us, and explained how much of a loan we could get, how much we would have to put down, etc. He is a great asset to your company, and has made sure that we were taken care of, every step of the way! I will recommend Union Volkswagen to anyone in the market for a car; this is by far the best experience I have had in buying a car. Thank you to all of Union Volkswagen for the wonderful customer service, and for going that extra mile. I am a raving fan! Thank you and congratulations to the whole team! :-) More
I just came here because of the quote that she gave for a Jetta , but when I reached there I changed my mind to Passat because of their good customer support.Mike Nunes is awesome I love them , respect thei Jetta , but when I reached there I changed my mind to Passat because of their good customer support.Mike Nunes is awesome I love them , respect their customer care. and thank you for a great car. More
Leasing our daughter her first car was made simple with the help and knowledge of Doug Perman. His stories were entertaining which made the time we spent together enjoyable and fun. Once we decided on the the help and knowledge of Doug Perman. His stories were entertaining which made the time we spent together enjoyable and fun. Once we decided on the Tiguan the rest of the process was quick, easy and painless. Christina loves driving her new car! Vinnie and I are comfortable knowing that she is driving a safe and reliable vehicle. We will definitely recommend your dealership to our family and friends. Thanks for the pizza! Vinnie and Mary Jo D'Alessandro More
Excellent experience, I purchased from Honda, Toyota and Hyundai and hated the purchase process. I hated having to go back to purchase another car BUT at Union VW it was a pleasure. No hassle got exactly Hyundai and hated the purchase process. I hated having to go back to purchase another car BUT at Union VW it was a pleasure. No hassle got exactly the deal promised and no extra add on. More
I can't say enough great things about this dealership. Chris and his sales staff went above and beyond to exceed my expectations. They were attentive, walked me through every step of the proce dealership. Chris and his sales staff went above and beyond to exceed my expectations. They were attentive, walked me through every step of the process and worked with me to find the right vehicle and pricing for me. The excellent customer service didn't stop with the initial purchase when I picked up the car the staff made sure I was all ready to hit the road from filling up the tank to setting up my Bluetooth. More