
Tom's Volkswagen of Union
Union, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,168 reviews
Had a great experience at Union VW and would recommend to a friend. Brian was a pleasure to work with and got me in the car that I inquired about with little pressure. Unlike the wheeler dealer car dealers a friend. Brian was a pleasure to work with and got me in the car that I inquired about with little pressure. Unlike the wheeler dealer car dealerships on Rt 22 they are really professional and low pressure. I like that approach and could not be happier. Brian has even called after the sale several times to ensure that I was satisfied. I had a small issue not uncommon to a used vehicle and it was quickly handled without the run around that you would expect from dealers today. I can honestly say that if I was in the market for another used car I would not hesitate to use them again and if Volkswagon was a car I was looking at I would give them a serious look. Very professional and made the process very easy!!! A+++ More
Mr. Perman was accommodating, and made me feel at ease. He was quite engaging and explained everything in detail. I had no qualms about choosing Union Volkswagen. He was quite engaging and explained everything in detail. I had no qualms about choosing Union Volkswagen. More
Absolutely the best people to buy a car from. Friendly ,very knowledgeable and great price. I highly recommend Union Volkswagen Service dept was excellent went above and beyond ,very knowledgeable and great price. I highly recommend Union Volkswagen Service dept was excellent went above and beyond More
I met with Doug Perman to discuss leasing either the Jetta SE or the Jetta SEL. He was incredibly friendly, reasoable, honest, and willing to work with me. He went above and beyond to provide me with Jetta SE or the Jetta SEL. He was incredibly friendly, reasoable, honest, and willing to work with me. He went above and beyond to provide me with a reasonable monthly lease price. I was incredibly happy with my experience and with my vehicle. I would undoubtedly go back to Union VW, and Doug Perman in particular, to lease another vehicle in the future. More
I've purchased a number of vehicles in my time. Never has it been this easy. The staff made you feel right at home, they didn't make it seem like I was the client. Actually it was like talking with old f has it been this easy. The staff made you feel right at home, they didn't make it seem like I was the client. Actually it was like talking with old friends. They made the car buying experience easy and fun and relaxing. There was no pressure at all! Every single employee that I had dealt with was as genuine and as kind as they can come and what makes a big difference is that you can tell these people actually CARE about their clients. That makes all the difference. Anyone who's looking for a VW go to Union Volkswagen and ask for Mike Carbone, trust me not only will you walk out with an amazing high-quality vehicle but you'll actually walk out with a few new friends as well. Union Volkswagen has just gained a new lifetime customer. More
We had a very difficult situation. I was moving from out of State. I needed insurance and a new license for the registration. Not only did Douglas Perman help talk to the insurance agent, but he housed the of State. I needed insurance and a new license for the registration. Not only did Douglas Perman help talk to the insurance agent, but he housed the car for an extra day at the dealership because they couldn't activate coverage day of. He gave me the best price and showed me options as far as to best help my new living situation. Cannot recommend them enough. -William More
Excellent service, the seller Douglas Perman is very communicative and friendly with good knowledge about the car features. The price was expected for the type of car. Recommendable! communicative and friendly with good knowledge about the car features. The price was expected for the type of car. Recommendable! More
We were called about a month ago to see what this dealer could do for us. Our current VW CC lease is up 4/2014 and they asked us to come in. We did and was completely turned off, dissatisfied and walked o could do for us. Our current VW CC lease is up 4/2014 and they asked us to come in. We did and was completely turned off, dissatisfied and walked out knowing we would not return. The dealer known as "B" walked out on us several times when we asked a question b/c he seemed not to know the answer. One time when he came back - he reeked of cigarette. Obviously he went outside and got a smoke!!!! Very unprofessional. We asked to see a manager to deal with and he offered us a new CC for over $200 more than what we are currently paying. He had nothing for us at that time and said he would call us back. Did not happen and we will NOT go back!!! We have now gone to another dealer (other than a VW dealer) and are leasing this new car now for a lower price than what we are paying. Good bye More
Christine was absolutely wonderful. I really enjoyed my car buying experience with you. I think she has a great personality and you Volkswagen is lucky to have her. ?? car buying experience with you. I think she has a great personality and you Volkswagen is lucky to have her. ?? More
Doug was great to work with! He was both informative and knowledgable about the car we were looking to purchase. Our experience was pleasant and hassle free. I highly recommend both Doug and the dealers knowledgable about the car we were looking to purchase. Our experience was pleasant and hassle free. I highly recommend both Doug and the dealership. More