
Tom's Volkswagen of Union
Union, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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I have purchased quite a few cars in my day, and I have never had a more pleasurable experience. These guys are great and did exactly what they said they would do. To the penny. No hassle, no problems, never had a more pleasurable experience. These guys are great and did exactly what they said they would do. To the penny. No hassle, no problems, no regrets. I will certainly recommend them and this dealership to anyone that asks. Thanks so much. I'll be back. More
Very professional team love the service this is my second VW I traded a lease for another lease i originally went to the same dealer where i got my VW CC to find a horrible customer service that didnt work w VW I traded a lease for another lease i originally went to the same dealer where i got my VW CC to find a horrible customer service that didnt work with me at all, i decided to give VW Union a chance because is closed to my house and i came out with a smile on my face and another VW for another 39 months they are excellent and i will recommend them with my friends and family. More
From point of contact on the phone Shannon Rolph was friendly and professional she made me want to come in and see the vehicles available. If not for her I would not have come into the dealership. Once friendly and professional she made me want to come in and see the vehicles available. If not for her I would not have come into the dealership. Once I was there Manny Trindade treated me as the informed consumer I am. I knew what I wanted and was shown exactly that. There was no attempt to have me look at other vehicles or to "up sell" me either. My experience was wonderful, even before I left the dealership with my purchase I was posting on social media how great Union VW is!! More
The show room was sparkling clean and upbeat. All sales people were friendly and did not houver over me my first visit. Mike Nunes was very friendly and accommodating for test driving. He was followed up people were friendly and did not houver over me my first visit. Mike Nunes was very friendly and accommodating for test driving. He was followed up quickly and without pushing-unlike another very nice dealer who did not follow-up and loss the deal. Provided a good amount of time for the test drive. ONe other dealer of another brand basically let me go around the block only! NOt to be negative, but there is always room for improvement. Explanation of the many beneftis of buying a VW was gone over too quickly. I don't even remember those perks - too rushed. More
Please shop here for a new or used car.You will be pleasantly surprised. The sales staff was friendly, courteous and accommodating. They have a large selection of vehicles and go out of their way to m pleasantly surprised. The sales staff was friendly, courteous and accommodating. They have a large selection of vehicles and go out of their way to make you feel comfortable. More
Michael came off as a very friendly person. He was always honest and loyal which is a hard quality to find in car dealers on the sales side. He spoke to me not as another customer but as a friend looking out honest and loyal which is a hard quality to find in car dealers on the sales side. He spoke to me not as another customer but as a friend looking out for my best interest. I had a very good experience with Mike and his staff was great and made nothing complicated for me. The facility was spot on clean and very cutting edge. More
My salesman, Carlos, was (right from the very first phone call), extremely attentive, professional, courteous and determined to see that all of my requests/needs of the car were met and to make the sale/leas call), extremely attentive, professional, courteous and determined to see that all of my requests/needs of the car were met and to make the sale/lease happen to become a new customer to their dealership. All aspects of the transaction/process were favorable. I would recommend this dealership and the staff that I worked with to family and friends. More
Very friendly people, professionals, dedicated to each customer at the time, Owner always on the floor, Thank you Union VW. Excellent selection, great service department. customer at the time, Owner always on the floor, Thank you Union VW. Excellent selection, great service department. More
I went to a lot of dealerships to buy my new VW, I went to East Coast in Englewood Cliffs, I went to Trend Motors out in the sticks, i went to that Jack Daniells VW, and Joe Heidt VW, they all act like to East Coast in Englewood Cliffs, I went to Trend Motors out in the sticks, i went to that Jack Daniells VW, and Joe Heidt VW, they all act like arrogant sons of #$@$@ so I walked out of all of them. At Union VW, they are professionals. The negotiate without any of the tactics that East Coast and Joe Heidt use. And they have a large inventory so they don't have to go and get it somewhere else. I drove up, walked in the door, got a hot cup of coffee and was signing papers in 30 minutes. They beat everyone else's price and then some. They are giving me a loaner car for service too. Nabil is just the nicest guy. He took the time to go over all the cars and features, he setup my bluetooth, when he saw how hot it was outside, he got me a cold soda. They are just a class act that is refreshing to find at a car dealership. Tony the owner was there too. A real down to earth kind of guy that you can have a conversation with. He cares about service and quality and it shows. More