Tom's Volkswagen of Union

I highly recommend Union Volkswagen. I also highly recommend Nabil Ghoniem. He was friendly, helpful, knowledgeable, professional and most of all efficient. What a refreshing change from the usual recommend Nabil Ghoniem. He was friendly, helpful, knowledgeable, professional and most of all efficient. What a refreshing change from the usual hassle associated with the car buying process. Thank you. More

Alexander Lamb was absolutely courteous and professional. He was very prompt in finding the exact vehicle I was interested in on the lot. He proceeded to work with me for the deal that would be most acceptab He was very prompt in finding the exact vehicle I was interested in on the lot. He proceeded to work with me for the deal that would be most acceptable for me. He also did as well as possible for me on my trade-in vehicle, which I greatly appreciated. David Hoffman was also extremely friendly, and is obviously a consummate professional. He explained to me the financial terms of my agreement clearly and also worked with me for the best possible warranty package I could get for what I consider to be a very reasonable price. The service department also did an excellent job in preparing my vehicle for my possession. As a return customer to Union Volkswagen, I feel very comfortable recommending this dealership, and would return myself without hesitation the next time I'm in the market for a vehicle. More

Nabil was great! The dealership was completely professional and very everyone was nice, while explaining all the options. He made our experience enjoyable and seamless! professional and very everyone was nice, while explaining all the options. He made our experience enjoyable and seamless! More

My salesman was not very knowledgable and he kept relying on others to help me out. The senior sales staff was better. I had to wait for the financial individual. on others to help me out. The senior sales staff was better. I had to wait for the financial individual. More

This was an amazing sales experience, I started off with Joe Salerno and because of a death in his family he couldn't finish with me so they assigned me salesman Nabile Ghoniem. He picked up where Joe left Joe Salerno and because of a death in his family he couldn't finish with me so they assigned me salesman Nabile Ghoniem. He picked up where Joe left off with missing a beat. Nabile was extremely knowledgeable about the Passat and he demonstrated great patience going over all the tech. data. For the first time buying many auto's, it was a first getting a tour of the amazing service department. The dealership buildings were flawless and clean. Union beat all other four dealerships that I received offers and they gave me the best price on my trade. As a result of this experience they made me a lifetime customer. More

I had an overall great experience. Nabil worked with me to get me everything I wanted at the price I wanted. Friendly experience. Would go back. to get me everything I wanted at the price I wanted. Friendly experience. Would go back. More

The dealership has been excellent. From the moment we walked through the front door till driving the car off the lot I felt like a 'customer' and was treated with courtessy and respect. They did NOT wast walked through the front door till driving the car off the lot I felt like a 'customer' and was treated with courtessy and respect. They did NOT waste a lot of time with the usual bickering and pressure that you experience at most car dealerships. I recently dealt with Danny at the service centter. i dont have words to describe his level of professionalism and empthathetic approach he takes with you, while figuring out what a problem/issue may be with your car.Tthey offered me a loaner, washed the car, but most of all Danny, more so than the sales team will keep me coming back to this dealership. Have you ever purchased a car only to be met by a disgruntled service manager who treats you like somone that fell off he back of a turnip truck yesterday, and swears you are imaging that sound, or whatever? And then to top it off when you pick up your car, you are greeted by grease on the steering wheel and your floor mats!!!!!! DISGUSTING AND RUDE. THAT WONT HAPPEN AT THIS DEALERSHIP. My wife and I now own two volkswagens, MAINLY BECAUSE OF THE LEVEL OF EXCELLENCE AT THE UNION, NJ DEALERSHIP. Oh, by the way, the cars are great too! More

We went into VW to educate ourselves on different cars, however Nabil was so helpful that we walked out with a brand new 2013 Tiguan! We loved the service and attention. Would certainly recommend this de however Nabil was so helpful that we walked out with a brand new 2013 Tiguan! We loved the service and attention. Would certainly recommend this dealership to everyone! More

Great attitude sales man was experience very nice and friendly. We only spent 3 hours in show room. Finance manager was extremely knowledgable and friendly. friendly. We only spent 3 hours in show room. Finance manager was extremely knowledgable and friendly. More

Union Volkswagen is a great dealer!! I worked we AJ Lamb, he is new to the Union team but extremely knowledgable and helpful . His fun personality took the edge off of buying a car. It was a stress free envi he is new to the Union team but extremely knowledgable and helpful . His fun personality took the edge off of buying a car. It was a stress free environment. If it wasn't for him I wouldn't have bought the car. Car Shopping can be very intimidating, but not with him!! I am Very happy that I got to work with him. I will be recommending him and the dealership to many people. Thank you AJ and Union Vw!!!!!!!!! I love my Tiguan:) More