Tom's Volkswagen of Union

Flawless Rick Farfan was probably the best salesman I’ve ever had the pleasure of working with. He’s your friend! Treats you like an old friend. The process wa Rick Farfan was probably the best salesman I’ve ever had the pleasure of working with. He’s your friend! Treats you like an old friend. The process was as smooth as you could ever hope to have See Rick! You’ll see what I mean More

Love this dealership Knowledgeable and friendly staff... Fast service turnaround for all our cars. Flexibility for service with our hectic daily schedules. Love the p Knowledgeable and friendly staff... Fast service turnaround for all our cars. Flexibility for service with our hectic daily schedules. Love the pick up and drop off service also More

Process was explained and estimated time was for completion. Very pleased with service and explanation of what needed to be done on the car and the time it would take to finish the task.. Very pleased with service and explanation of what needed to be done on the car and the time it would take to finish the task.. More

Oil change I was very pleased with my recent visit at union VW service. Ed was very helpful and specific about the work done on my Tiguan. Would recommend this s I was very pleased with my recent visit at union VW service. Ed was very helpful and specific about the work done on my Tiguan. Would recommend this service department to anyone. More

Best salesman I walked in knowing what I wanted and Rick FARFAN made it happen! He treated us like family Understood my needs and delivered Best exp from a deale I walked in knowing what I wanted and Rick FARFAN made it happen! He treated us like family Understood my needs and delivered Best exp from a dealership ever I love my Passat More

Oil Change Courteous and professional service center representatives. David is the best! They offer to wash your car after service is rendered. Wait time is sho Courteous and professional service center representatives. David is the best! They offer to wash your car after service is rendered. Wait time is short. Great place! More

Seat repair Worst one never repair nathing they damaged wheell and i complained about it she says Im a lyier customer its not a good attitude I’ll try never come Worst one never repair nathing they damaged wheell and i complained about it she says Im a lyier customer its not a good attitude I’ll try never come back More

Great experience Danny wiener and the staff were all great. I got great service and my car is nice. I would return and purchase another vehicle from them. Danny wiener and the staff were all great. I got great service and my car is nice. I would return and purchase another vehicle from them. More

Awesome Service Excellent experience, great staff! Erdmina was very attentive and kept my aware of everything! The entire staff made feel welcomed and they seemed com Excellent experience, great staff! Erdmina was very attentive and kept my aware of everything! The entire staff made feel welcomed and they seemed committed to making my time there comfortable! More

It's amazing how bad reviews get deleted Posted a review of my poor experience with the sales dept and was notified the post was deleted because it violated terms of web site . What terms are Posted a review of my poor experience with the sales dept and was notified the post was deleted because it violated terms of web site . What terms are they telling the truth about a poor customer experience ? Keep getting a canned answer as to how busy you are in the showroom. So that means that customer who call in are lees important ? And as far as not taking offers over the phone, but you will take a deposit. Explain to me how that works ? Stay far away from this dealership. More