Tom's Volkswagen of Union

Excellent experience Very good service, very friendly, helpful, and efficient . They explained what was to be done and did it quickly. I was very impressed and would recom Very good service, very friendly, helpful, and efficient . They explained what was to be done and did it quickly. I was very impressed and would recommend them going forward More

Great experience We purchased a new jetta. There was an excellent inventory to choose from at a fair price. From selection to help with insurance and financing everyth We purchased a new jetta. There was an excellent inventory to choose from at a fair price. From selection to help with insurance and financing everything went smoothly. Would highly recommend anyone to purchase a car here. More

Fast service The salesman Rodger was very professional and accomodating at the dealership. The whole process was pretty quick and easy. I would highly recommend Un The salesman Rodger was very professional and accomodating at the dealership. The whole process was pretty quick and easy. I would highly recommend Union VW!! More

2019 Tiguan Rodger was very knowledgeable and helpful. He made negotiation process easy. He wanted to make sure we got what we needed. We would definitely come b Rodger was very knowledgeable and helpful. He made negotiation process easy. He wanted to make sure we got what we needed. We would definitely come back to him to get another car. More

Not good Over charging and pricing voltswagon service department big rip off. If pricing was reasonable you would attract more business from Volkswagen owners. Over charging and pricing voltswagon service department big rip off. If pricing was reasonable you would attract more business from Volkswagen owners. Thank you sincerely More

Don’t pay off my trade car I trade in my car. I was told my car, not worth the full payoff amount . The car was worth $9500 , I got $4500. But I saw my car for sale. On there I trade in my car. I was told my car, not worth the full payoff amount . The car was worth $9500 , I got $4500. But I saw my car for sale. On there website for $13999, how this possible . Putting me in a debt of $5000 . Not good at all.... been call and no 1 want to talk. Me. But when I got there there all over you to buy new car and then turn and cheat you out of your value car... More

Not so good oil change 3 issues w/oil change. Car wasn't ready at 5 pm when i dropped off at 8:30 am. Had to wait 30 min for wash. 2nd, did not rotate tire as requested 3 issues w/oil change. Car wasn't ready at 5 pm when i dropped off at 8:30 am. Had to wait 30 min for wash. 2nd, did not rotate tire as requested with reason as tire looks fine. What? 3rd, oil spill at filler area. Lastly, my check engine light is on now. No light for last 1 year and after oil svc it is on now. Coincidence perhaps? I have to now fix my CEL. Would you ever take your car back? Run as fast as you can. More

Service visit The Service Manager Ed, addressed the problem promptly. Kept me updated during the repair process (since I was waiting). Very professional and courte The Service Manager Ed, addressed the problem promptly. Kept me updated during the repair process (since I was waiting). Very professional and courteous service. Extremely satisfied. More

EXCELLENT! VERY HAPPY WITH THE OVERALL EXPERIENCE!!! WILL BE SENDING FRIENDS AND FAMILY TO UNION IF AND WHEN THEY'RE IN THE MARKET FOR A VW! VERY HAPPY WITH THE OVERALL EXPERIENCE!!! WILL BE SENDING FRIENDS AND FAMILY TO UNION IF AND WHEN THEY'RE IN THE MARKET FOR A VW! More

Wonderful service Excellent and timely and quertous service. Timely and informative encounter. Explaining the criteria and steps throughout. Service area was very frien Excellent and timely and quertous service. Timely and informative encounter. Explaining the criteria and steps throughout. Service area was very friendly and warm. Comfortable setting. More