Tom's Volkswagen of Union

Excellent service! Honest and helpful people! Danny, our salesperson, was very polite, honest, and helpful throughout the entire process of purchasing my car. I am glad I went to Volkswagen of Uni Danny, our salesperson, was very polite, honest, and helpful throughout the entire process of purchasing my car. I am glad I went to Volkswagen of Union because the entire service was beyond an excellent rating. My family and I have had terrible experiences at previous dealerships however, at VW of Union it was just an entirely different experience, one I would recommend to anyone. Hands down Danny Weiner is the best salesperson I have been assisted by. More

great service. professional, pleasant staff The staff was very helpful and professional. They were genuinely concerned that I was satisfied with the work they provided and were very knowledgeabl The staff was very helpful and professional. They were genuinely concerned that I was satisfied with the work they provided and were very knowledgeable about the issue. More

Great service I went inside the dealership just looking around, and I left with a new car. Roger the salesman was very helpful and attentive. I would recommend to a I went inside the dealership just looking around, and I left with a new car. Roger the salesman was very helpful and attentive. I would recommend to anyone to go to this dealership. More

Great buying experience! Hats off to Darryl for making my GTI buying experience as straight-forward and painless as possible. Will definitely recommend him to any friends or Hats off to Darryl for making my GTI buying experience as straight-forward and painless as possible. Will definitely recommend him to any friends or co-workerss who may be in the market for a new VW! More

Lousy and Liar Dealer I was at the dealer to clean the clutch, they told me that my warranty did not cover the repair and that it was around $ 3,100, so I decided to get an I was at the dealer to clean the clutch, they told me that my warranty did not cover the repair and that it was around $ 3,100, so I decided to get another dealer and had to pay $ 148 being that I had a car with warranty, another dealer my covered warranty and it was around $ 50 the repair I do not recommend to anyone who comes to this dealer in union any doubt I present the notes of the dealer More

Flat tire They were wonderful. They were quick friendly and also let me know about a recall on my car so I could schedule. I appreciate you guys washing my ca They were wonderful. They were quick friendly and also let me know about a recall on my car so I could schedule. I appreciate you guys washing my car too! More

I was very happy Very nice place I had a great time waiting for my vehicle the staff were so helpful and I appreciate all the service and the time they had my car back Very nice place I had a great time waiting for my vehicle the staff were so helpful and I appreciate all the service and the time they had my car back on the street More

The best dealership and service center in tri-state area. I've always been treated with professional support and service no matter how many times I have visited. Everyone has always been patient and considera I've always been treated with professional support and service no matter how many times I have visited. Everyone has always been patient and considerate. More

Not too Good Waited over 2.5 hrs for car pick-up Had to return my own plates to DMV /my 4th VW and i never had to take time off from work to return plates to DMV� Waited over 2.5 hrs for car pick-up Had to return my own plates to DMV /my 4th VW and i never had to take time off from work to return plates to DMV🤬🤬🤬 every other VW Dealership i have done business with over the yrs have returned my plates to NY DMV without a issue I had to drive out to Union NJ to pick up my new car after i was told it would be delivered !!! But it couldn’t because they had no delivery driver ... very POOR EXCUSE ... i guess as long as i sign and write a check is all that matters because once all of that was done the quality of customer service went straight to xxxx!!! I wont be doing business with VW OF UNION NEW JERSEY AGAIN THEY JUST LOST A VALUABLE REPEAT CUSTOMER BECAUSE OF POOR CUSTOMER SERVICE!!! AWFUL!!! More

Excellent From drop off to pickup, everything went smoothly. The team kept in touch as promised. The loaner car worked out perfectly as well. No issues at al From drop off to pickup, everything went smoothly. The team kept in touch as promised. The loaner car worked out perfectly as well. No issues at all. More