Tom's Volkswagen of Union

Nice job Dealer is very friendly to customers, sales are very professional, willing to provide customers with the best possible service. The price is reasonab Dealer is very friendly to customers, sales are very professional, willing to provide customers with the best possible service. The price is reasonable. I would like to recommend this Dealer to others More

Great customer service. Ed Gonzalez answered all my questions very polite, and he didn't lie to me or beat me in the head with the nonsense you tend to get at other car deale Ed Gonzalez answered all my questions very polite, and he didn't lie to me or beat me in the head with the nonsense you tend to get at other car dealers or service departments. We need more people like Mr. Gonzalez... More

Perseverance Ed and the technicians did a great job figuring out and fixing an ongoing issue with our 2014 Jetta. The service department is awesome! Keep it up! Ed and the technicians did a great job figuring out and fixing an ongoing issue with our 2014 Jetta. The service department is awesome! Keep it up! More

Great experience Got a flat tired called the dealership to ask if car had warranty and they did it on the same day very quick thanks guys! Got a flat tired called the dealership to ask if car had warranty and they did it on the same day very quick thanks guys! More

Excellent service I shopped around New Jersey and New York for several weeks. Got several different offers for a lease and VW of Union was able to provide me with the b I shopped around New Jersey and New York for several weeks. Got several different offers for a lease and VW of Union was able to provide me with the best possible deal. I worked specifically with Kevin Santos, he really took his time to explain everything to me and was patient with me when it was time to make the final decision. Not sure if everyone at VW of Union is as helpful as Kevin, so if you are looking for someone who cares about you and your leasing/buying experience then ask for Kevin, I'm sure he will help you out! More

Warm and friendly atmosphere I went in to by the Atlas Rline and was greeted by everyone with hello’s and can i help you’s. Everyone was nice and friendly. Roger made my purchase I went in to by the Atlas Rline and was greeted by everyone with hello’s and can i help you’s. Everyone was nice and friendly. Roger made my purchase process go as smooth as possible. Pasquale’s the best ever. shawn was great as well. I had no issues and have already began recommending people to them. More

Excellent dealership! Im from another state - got an excellent deal from Mr. Rich Rodriguez- no pressure at all and handled everything to my satisfaction - no haggling nee Im from another state - got an excellent deal from Mr. Rich Rodriguez- no pressure at all and handled everything to my satisfaction - no haggling needed - he gave me a deal without hesitation - great service from everyone - 5 stars!!!!! More

Key replacement Ed was more than helpful when it came to replacing my key which I had lost. He made a stressful situation better by providing me with exceptional cust Ed was more than helpful when it came to replacing my key which I had lost. He made a stressful situation better by providing me with exceptional customer service. I was updating on the tracking of my key being that it had to be shipped to the dealership and he even expedited the shipping so I would be able to use my car sooner. More

Always super helpful and professional Had an issue with my VW lease that needed repair. Since the part for the car was not on site, I was given a brand new loaner to drive- vehicle was rep Had an issue with my VW lease that needed repair. Since the part for the car was not on site, I was given a brand new loaner to drive- vehicle was repaired, cleaned (inside and out) and I was called promptly when work was complete. Simple and easy! Thanks VW! More

Very efficient...Great personal service. Very efficient. Great personal service. Very knowledgeable employee. Walked me through whole process efficiently. Kept me up to date on status of vehi Very efficient. Great personal service. Very knowledgeable employee. Walked me through whole process efficiently. Kept me up to date on status of vehicle. Thank you again. More