Tom's Volkswagen of Union

Job came out right The car was fixed to my specifications. The only thing is they did not fix it on site. Also they didn’t replenish the gas that was used driving it to The car was fixed to my specifications. The only thing is they did not fix it on site. Also they didn’t replenish the gas that was used driving it to the shop where it was fixed. They did give me a loaner which helped since the car was in for a week. Everyone there was very helpful. If it was not for Ralph my experience would have been way worse so thank you Ralph. More

Good experience Although, I continue to be concerned that my 2012 Tiguan continues to develop large problems. Close to $6000 since June. The car feels like a lemon. T Although, I continue to be concerned that my 2012 Tiguan continues to develop large problems. Close to $6000 since June. The car feels like a lemon. That said, the service staff was very good. More

Excellent The sales team there was very helpful and my sales representative was very knowledgeable about the vehicle big plus he even waited with me until the v The sales team there was very helpful and my sales representative was very knowledgeable about the vehicle big plus he even waited with me until the vehicle was delivered More

Great Experience I felt the staff was very helpful and provided timely updates as to when my car would be ready. They did a great job with keeping me informed. I felt the staff was very helpful and provided timely updates as to when my car would be ready. They did a great job with keeping me informed. More

A+ service Ed Gonzalez me from the beginning to the end with servicing my 2015 GTI. I came in for a blown turbo and broken water pump. Not only did he give me th Ed Gonzalez me from the beginning to the end with servicing my 2015 GTI. I came in for a blown turbo and broken water pump. Not only did he give me the best service and maintained co start communication, but he was able to get me a discounted price on the turbo (according to him, VW corporate picked up the tab on the parts and portion of the labor for the turbo). Any dollar saved is a plus in my book. More

Excellence Kevin was a fantastic salesman who was personal and made buying a car so easy. The whole process was fantastic and I would recommend others to VW Kevin was a fantastic salesman who was personal and made buying a car so easy. The whole process was fantastic and I would recommend others to VW More

Great experience! Rick and Jen were great. I was unsure of the color interior I wanted and they were very patient throughout the whole process. Would definitely recomme Rick and Jen were great. I was unsure of the color interior I wanted and they were very patient throughout the whole process. Would definitely recommend! More

VW Service Service was good,reliable and helpful. Will use this facility again. Good clean facilities for the customers. Knowledgeable personnel with understandi Service was good,reliable and helpful. Will use this facility again. Good clean facilities for the customers. Knowledgeable personnel with understanding of the service being provided. More

Efficient and thorough VW of Union was willing to provide a very competitive price on the phone and all transaction details were handled promptly and efficiently. Made the VW of Union was willing to provide a very competitive price on the phone and all transaction details were handled promptly and efficiently. Made the experience very easy for me. More

WORST CAR EXPERIENCE EVER. Purchased an VW but NOT from them. Arrogant sales manager , was not honest upfront they told me , they are going to wave my four payments from up Purchased an VW but NOT from them. Arrogant sales manager , was not honest upfront they told me , they are going to wave my four payments from up my lease vehicle and they didn’t when I try to contact the general manager I didn’t get any response Would rather pay a higher price than buy from here EVER! Given the opportunity to voice my opinion publicly More