Tom's Volkswagen of Union

Salesperson Roger was very helpful in making our decision to lease our vehicle. He was very knowledgeable about the product. Would refer him to anyone I know inte Roger was very helpful in making our decision to lease our vehicle. He was very knowledgeable about the product. Would refer him to anyone I know interested in a Volkswagen. More

Service Eddie was great, very friendly and attentive. He said I would be out of there within the max of the hour as and he kept his word. Also made sure every Eddie was great, very friendly and attentive. He said I would be out of there within the max of the hour as and he kept his word. Also made sure everything was okay before letting me exit the premises. More

Received a recall letter from Volkswagen The person who oversaw my service was very knowledgeable and provided me with lots of information. He also pointed out a bolt in one tire and 3 bald t The person who oversaw my service was very knowledgeable and provided me with lots of information. He also pointed out a bolt in one tire and 3 bald tires on my car, which I agreed to replace while I was there. Even gave me the newest tire to take home with me so icwouldn’t Have to use the “donut” More

Excellent job Kevin Santos provided top notch service in trading in my old lease for a new lease. He made it so easy that we accomplished much of the process with a Kevin Santos provided top notch service in trading in my old lease for a new lease. He made it so easy that we accomplished much of the process with a couple of phone calls and email. This was a great help for me since my time is very limited with the work that I do. More

Recall I visited for a recall and had a pleasant experience. They took me on time and had it done when they told me it would be done. I visited for a recall and had a pleasant experience. They took me on time and had it done when they told me it would be done. More

Quick and easy I was very pleased with the speed of the entire transaction. I spent very little time sitting around the dealership waiting for the car to be prepared I was very pleased with the speed of the entire transaction. I spent very little time sitting around the dealership waiting for the car to be prepared. The dealership was very accommodating to me with flexible pickup days and time , they were willing to find a day and time that worked for me because I live in New York. More

Great selection of cars! We had a wonderful experience buying a certified pre-owned vehicle. There was a very good selection and fair prices. Our salesman was very knowledgeab We had a wonderful experience buying a certified pre-owned vehicle. There was a very good selection and fair prices. Our salesman was very knowledgeable and the finance officer was nice to deal with. We would absolutely use this dealership again even with the fact that there are closer dealerships to our home. More

Amazing service Rick help me out a lot on trying to buy a car and showed me the new features and different things on the car. Amazing service Rick help me out a lot on trying to buy a car and showed me the new features and different things on the car. Amazing service More

New ca delivered with outstanding recall I picked up my car a week after I purchased it. A week later, I had to come in because the check engine light was on. I was told they fixed it by Se I picked up my car a week after I purchased it. A week later, I had to come in because the check engine light was on. I was told they fixed it by Servicing a recall for a software update. Why wasn’t that recall serviced before I took possession. But that wasn’t even the problem, there was actually a defective condenser. They did not find that when they serviced the recall; I had to bring the car back for a scheduled appointment again, because of the check engine light, and wait 3 days before getting the car back. Couldn’t that have been diagnosed the first time?! More