Tom's Volkswagen of Union

Good service but lacks follow-up Had many of my services done here. Follow-up on my questions are not always done in a timely manner. I’m still waiting for the answer to my last que Had many of my services done here. Follow-up on my questions are not always done in a timely manner. I’m still waiting for the answer to my last questions which I raised two weeks ago. More

Excellent, very Professional. Great dealership, very helpful, friendly and professional. They go above and beyond!! They will ensure that you get a great deal and are satisfied. I Great dealership, very helpful, friendly and professional. They go above and beyond!! They will ensure that you get a great deal and are satisfied. I highly recommend this dealership More

you guya are rock! people from Vilkswagen of Union are awesome! thet provide their service with a huge satisfactions! to be honest I didn’t expect this nice quality of c people from Vilkswagen of Union are awesome! thet provide their service with a huge satisfactions! to be honest I didn’t expect this nice quality of customer sevice from the auto dealership, but they give me a great experience with their service! Thank you Victoria!! More

Good service I seen ad online for a implala went in got helped by lorenzo he was cool no hassling or pressuring me to buy, the process went nice and smooth I seen ad online for a implala went in got helped by lorenzo he was cool no hassling or pressuring me to buy, the process went nice and smooth More

Outstandi This service department is amazing! The staff is very friendly and informative. I choose to wait for my service and was kept informed along the way. This service department is amazing! The staff is very friendly and informative. I choose to wait for my service and was kept informed along the way. The waiting area is very comfortable. Complimentary coffee and bagels along wit WiFi make the wait a pleasure. More

Great Service Great experience at getting annual service and a recall taken care of in a timely and friendly manner. Very pleased. Ed was courteous, knowledgeable Great experience at getting annual service and a recall taken care of in a timely and friendly manner. Very pleased. Ed was courteous, knowledgeable and professional. More

Great customer service ! I was taken early for an oil service - friendly greetings - prompt service - nice waiting room - Ed Gonzalez was extremely professional and my car was I was taken early for an oil service - friendly greetings - prompt service - nice waiting room - Ed Gonzalez was extremely professional and my car was washed and rides well More

Recall service visit Appointment was kept on time, detailed explanation of what would be provided. Loaner car of similar model was provided, call was received to advise th Appointment was kept on time, detailed explanation of what would be provided. Loaner car of similar model was provided, call was received to advise that vehicle would be kept intil.following day and then returned as promised. More

Very accommodating! I was going out of state for work and needed a loaner car for the week. The service deparatment did an amazing job at accommodating to my schedule! I was going out of state for work and needed a loaner car for the week. The service deparatment did an amazing job at accommodating to my schedule! More

Great service! Ed at the Service Center was excellent. He kept in contact with me all day to let me know what was happening with my vehicle and helped get me a great Ed at the Service Center was excellent. He kept in contact with me all day to let me know what was happening with my vehicle and helped get me a great price. Ed was very professional and courteous. Great experience! More