Tom's Volkswagen of Union | Page 39

Very Professional Everyone was very nice and courteous.Ed helped take care of me. Great customer service!!! Very professional. I will definitely be coming back. Thank Everyone was very nice and courteous.Ed helped take care of me. Great customer service!!! Very professional. I will definitely be coming back. Thank You!! More

Worst experience I’ve had Pretentious obnoxious arrogant. They failed as sales people and human beings. I would never recommend it to anybody. Lied about paying off the car t Pretentious obnoxious arrogant. They failed as sales people and human beings. I would never recommend it to anybody. Lied about paying off the car that was surrendered. I’ll press charges against them for messing up my credit score. Horrible people. More

Car Service The service was excellent and the service person kept me apprised of the issue with my tire should a need a new tire in the near future. Excellent se The service was excellent and the service person kept me apprised of the issue with my tire should a need a new tire in the near future. Excellent service and communication. More

Awesome The whole Staff was awesome! From the valet check-in guy to the front desk, the mechanics! There was 1 person who was outstanding with there customer The whole Staff was awesome! From the valet check-in guy to the front desk, the mechanics! There was 1 person who was outstanding with there customer service. From beginning to the end! Ms Victoria made my whole experience there outstanding. She’s a keeper! You guys always transfer the good 1’s!! She needs to stay to give that excellent service us customers who struggle financially a Lil the attention and time we need to keep us coming back and not going to side shops. More

No results. Still charged They were not able to fix my car. Still charged me $219 for diagnostic fees. Never heard about this in any dealership or car service. This is a red fl They were not able to fix my car. Still charged me $219 for diagnostic fees. Never heard about this in any dealership or car service. This is a red flag for me for VW delaer/sale service. I am completely unsatisfied. I demand full reimbursement. More

Great service Always a pleasure to come here for whatever service is needed. Staff is very friendly and courteous. Got my car back cleaner than it was when I brou Always a pleasure to come here for whatever service is needed. Staff is very friendly and courteous. Got my car back cleaner than it was when I brought it in. More

My Service Center Review Sept. 5, 2018 I gave the rating that I did based on Ed's exceptional customer service. He made sure I knew what was and was not going on with my car. He even went I gave the rating that I did based on Ed's exceptional customer service. He made sure I knew what was and was not going on with my car. He even went the extra mile to show me the actual damaged parts and give an explanation. More

Great buying experience, greater amazement with GTI Everyone was super friendly and helpful, especially my main men Guy and Eddie. Every question I had they gave me truthful, spot on responses, and they Everyone was super friendly and helpful, especially my main men Guy and Eddie. Every question I had they gave me truthful, spot on responses, and they were really easy to work with. More

Wonderful experience at Volkswagen of Union Kevin and Eddie at Volkswagen of Union went above and beyond to make sure my boyfriend and I both left extremely happy with new cars! Kevin and Eddie at Volkswagen of Union went above and beyond to make sure my boyfriend and I both left extremely happy with new cars! More

New lease Very in tune to my financial needs. Really listened to what i needed and what i would be able to do as far as payments Very in tune to my financial needs. Really listened to what i needed and what i would be able to do as far as payments More