Tom's Volkswagen of Union

Pleasant yet efficient Pleasant service representatives and helpful staff. I would suggest this service site to my friends and family. Victoria was the BEST!!!! She was k Pleasant service representatives and helpful staff. I would suggest this service site to my friends and family. Victoria was the BEST!!!! She was knowledgeable and well spoken...Her customer service should be use to train others. Thank you! More

Great service I took my car for the 20k mikes service this week, I didn’t have an appointment for it, but luckily they fit me in and took care of everything of me. I took my car for the 20k mikes service this week, I didn’t have an appointment for it, but luckily they fit me in and took care of everything of me. More

A good car buying experience The staff were helpful. Dave answered our questions, took us on two test drives, and even though the staff were very busy and our paperwork took awhil The staff were helpful. Dave answered our questions, took us on two test drives, and even though the staff were very busy and our paperwork took awhile, they tried to expedite it for us. We got the price we requested. An adjustment had to be made because of the Pulse system, but Dave went with me to Service and they took care of it right away. I'm happy with the Jetta so far. More

Sales service We were very happy with the general sales, but wish sales person had spent more time showing me the features of the car. Thank upi We were very happy with the general sales, but wish sales person had spent more time showing me the features of the car. Thank upi More

Friendly service I was taken care of completely and treated so well. From the manager to the valet everyone was there to help me to the fullest of their ability. I was taken care of completely and treated so well. From the manager to the valet everyone was there to help me to the fullest of their ability. More

First time customer of Volkswagen Customer service was great! Rick was awesome. He went over and beyond with helping me with my purchase. Absolutely fantastic! I will definitely recomm Customer service was great! Rick was awesome. He went over and beyond with helping me with my purchase. Absolutely fantastic! I will definitely recommend. Jacob is awesome as well. Great guy!!! He recommended me to stop by and I did. Glad I stopped by, Rick assisted me and it was great!! I’m happy customer!!! Thank you for making this process easy, simple and satisfying!! This is the best Volkswagen dealership ever!!! More

Awesome They took card of me. I came in for a used car and left with a new one. He even bought me sushi. Great experience! They took card of me. I came in for a used car and left with a new one. He even bought me sushi. Great experience! More

Excellent Sales & Finance people are great, the the car are not as clean as we expected when we got it. Other than that, it was great experience. i would defini Sales & Finance people are great, the the car are not as clean as we expected when we got it. Other than that, it was great experience. i would definitely recommend the Union Volkswagen. More

Oil change My experience was so pleasant because of Eddie my service rep. Polite ,concerned and very personally accommodating to me. He saw I was waiting for a f My experience was so pleasant because of Eddie my service rep. Polite ,concerned and very personally accommodating to me. He saw I was waiting for a friend to pick me up and offered me a seat where I could see the front door. Called when my service was complete and told me it would be washed and waiting for me .Eddie is a very nice professional young man and an asset to your business . More

Excellent experience It was a pleasure to be treated to a first class service dept. From the minute I pulled into the service area I was greeted with a smile even before I It was a pleasure to be treated to a first class service dept. From the minute I pulled into the service area I was greeted with a smile even before I could get out of my car. Then once I was inside at the service desk everyone one there was very pleasant to deal with . They took care of me like I was the only customer that they had that day. Even gave me a online coupon to use to get $10 off my service. I was in and out of the service dept in about 90 minutes and they even washed and vacuumed my car for free. I am looking forward to going back for future service. More