Tom's Volkswagen of Union

Service on my car was done efficiently and effectively. I frequent this Service center often and always receive effective service treatment. Friendly and courteous customer service. A loaner car was given a I frequent this Service center often and always receive effective service treatment. Friendly and courteous customer service. A loaner car was given as needed also, which is important when you need it. I appreciate the manager Dennis Benedito, who took the time to listen to my concerns. More

SCHEDULED MAINTENANCE Service was performed quickly and professionally. Front desk personnel was friendly and informative. I especially appreciate the "quiet section" in t Service was performed quickly and professionally. Front desk personnel was friendly and informative. I especially appreciate the "quiet section" in the waiting room, away from the TV! Also, free wifi is also a big plus. Finally, I like the Inspection Checklist - gives a comprehensive rundown of everything that was checked., including the wear on the tires. All in all, a very good experience. More

Good Service The service provided was great. Rick explained everything well and I was happy with the overall process. I would definitely recommend Rick to other fr The service provided was great. Rick explained everything well and I was happy with the overall process. I would definitely recommend Rick to other friends as well as the VW Union dealership . More

Great sales staff... attentive (Roger and Nadia). It was a relatively easy experience buying my car. The sales staff knew their product and made a typically difficult process easy, and dare I say, en It was a relatively easy experience buying my car. The sales staff knew their product and made a typically difficult process easy, and dare I say, enjoyable. More

Very pleasant experience The sales people were very knowledgeable and treated me as if I was a customer for many years. I want to thank the general manager for following up t The sales people were very knowledgeable and treated me as if I was a customer for many years. I want to thank the general manager for following up the sale. More

2018 Atlas Easy to deal with and gave me a great deal on a new Atlas. Chris was great and the whole team. The dealership was really nice too. Lots of cars to cho Easy to deal with and gave me a great deal on a new Atlas. Chris was great and the whole team. The dealership was really nice too. Lots of cars to choose from in stock. More

Fast friendly professional I visited the service center for the first time last week for a quick oil change and to ask a few questions. The staff was beyond helpful and patient. I visited the service center for the first time last week for a quick oil change and to ask a few questions. The staff was beyond helpful and patient. They answered all my questions and were very helpful as far helping me decide what services my vehicle did need. It’s very nice to deal with a staff that’s friendly and honest and not concerned with selling you extras. Would definitely return with confidence! More

Leasing a new VW Everyone I dealt with treated me with respect and professionalism. From being greeted by Pasquale Genova when I arrived, to meeting with my salesman, Everyone I dealt with treated me with respect and professionalism. From being greeted by Pasquale Genova when I arrived, to meeting with my salesman, Rodger Zepka and finally by the finance representative, Corin Polanco More

Best Price on the Best Vehicle Clean dealership with great inventory and commitment to hitting your numbers. Rodger is a gentlemen and a professional. As a former Wall Street guy he Clean dealership with great inventory and commitment to hitting your numbers. Rodger is a gentlemen and a professional. As a former Wall Street guy he knows how to get a deal done. Thrilled with our Tiguan! More

Very courteous and helpful I haven't been to this dealership in a while but recently I went back to get an oil change. My service advisor is Victoria and she is most helpful and I haven't been to this dealership in a while but recently I went back to get an oil change. My service advisor is Victoria and she is most helpful and a pleasure to talk to. I recommend this dealership simply because if their customer service. A+ More