Tom's Volkswagen of Union

Great customer service Everything was done with lots of professionalism. Our salesperson was one of the best I ever dealt with. Mr. Zepka was exceptional. I would recommend Everything was done with lots of professionalism. Our salesperson was one of the best I ever dealt with. Mr. Zepka was exceptional. I would recommend to ask for him when you get to dealership. I’ve already recommended him to my family and friends. More

Positive, direct transaction Had the good fortune to work with Jim on the acquisition of a car for our daughter. A knowledgeable and low-key salesperson, he was very helpful and Had the good fortune to work with Jim on the acquisition of a car for our daughter. A knowledgeable and low-key salesperson, he was very helpful and effective in representing the VW brand, and the Jetta, as we were considering a range of options. When it came time to agree on a transaction he, and his manager, Pasquale, were very professional in coming to a mutually-acceptable deal. A smooth and fair transaction all around. More

Fast, easy, no games. My sales Representative Roger was amazing. His honesty and integrity really sold me. The head sales manager was a little pushy, but Roger was able to My sales Representative Roger was amazing. His honesty and integrity really sold me. The head sales manager was a little pushy, but Roger was able to diffuse the situation. I plan on getting all my service done at Union of VW because I was so pleased with the level of service. Anita was awesome too! She was the financier that locked me in at a good APR rate. She was also very upfront and honest! More

Great! I had a great experience. They checked me in in under 5 minutes. They had coffee and bagels available and they offered me a ride home on their shuttle I had a great experience. They checked me in in under 5 minutes. They had coffee and bagels available and they offered me a ride home on their shuttle. More

Exceptional customer service The Union Volkswagen service department is highly efficient. The customer service staff is professional and courteous. They completed the work on my v The Union Volkswagen service department is highly efficient. The customer service staff is professional and courteous. They completed the work on my vehicle in a timely manner and their rates are reasonable. More

Nice new dealership Had a good experience working with Bruno and Carlos. Would recommend this newer dealership and VW’s generly to anyone looking for a new car. Had a good experience working with Bruno and Carlos. Would recommend this newer dealership and VW’s generly to anyone looking for a new car. More

Good and learning experience It was a learning experience, rich was a good sales man and very helpful. I would like to see the sales team still be there when visiting time to time It was a learning experience, rich was a good sales man and very helpful. I would like to see the sales team still be there when visiting time to time. More

Have a bulb replaced They are always quick and understanding of my time there.The waiting area is very clean and comfortable.Everyone is very accommodating and explain in They are always quick and understanding of my time there.The waiting area is very clean and comfortable.Everyone is very accommodating and explain in detail work being done. More

VW service Professional and friendly service. Work was performed as promised. Every effort was made to get the work done on timely manner due to unforeseen cir Professional and friendly service. Work was performed as promised. Every effort was made to get the work done on timely manner due to unforeseen circumstances. More

Very Professional Excellent customer service, thoughtful care. I appreciate they take the time to talk and explain everything I need to know about the status of the ca Excellent customer service, thoughtful care. I appreciate they take the time to talk and explain everything I need to know about the status of the car. The service department feels more like a dealership than a maintenance department. Comfortable chairs and amenities. The entire staff are friendly and professional. Couldn't ask for better. More