Tom's Volkswagen of Union

Professional, respectful, friendly, customer oriented! Well, my super positive experience with VW of Union could be described as follows - I came, I saw, I asked and I got EVERYTHING that I expected and mo Well, my super positive experience with VW of Union could be described as follows - I came, I saw, I asked and I got EVERYTHING that I expected and more. I bought 2018 VW Atlas SE with technology and 4motion, black color. I had a pleasure of working with Kevin and Lawrence who are extremely knowledgeable, patient, and honest sales representatives that I ever had the pleasure of doing business with. I live in Long Island, NY. I was hunting for a good deal and visited almost every single VW's showroom on Long Island. Out of curiousity I decided to browse dealerships in New Jersey. The first dealership I contacted, I had a promising conversation, it was VW of Union. I was invited to visit the showroom and was assured that I won't regret driving about 70 miles from Long Island to Union, NJ. I've met Kevin, Lawrence and Sales Manager Vincent who explained everything about the car and all options I had to choose from. After no longer than 30 min of negotiations they offered me a deal I couldn't reject. It was truly the most NO HASSLE car buying experience I had for the past 15+ years. Nobody could have given me a better offer than VW of Union. If you want to have an amazing car buying experience, definitely consider VW of Union as somewhere you can get what you expect. Thank you very much, gentlemen! Best regards, Mamed. More

worst experience sales staff was friendly and seemed trusted at first with advertised and agreed upon price. While waiting in showroom for hours, the finalized contrac sales staff was friendly and seemed trusted at first with advertised and agreed upon price. While waiting in showroom for hours, the finalized contract was written up $5,500 higher then agreed upon with no contract breakdown offered. Marybeth in sales is very deceiving and shouldn't be trusted More

Just great I came in first thing in the morning and left by 11 with a new GLI the purchase experience was better then most dealers I have been before, I came in I came in first thing in the morning and left by 11 with a new GLI the purchase experience was better then most dealers I have been before, I came in to battle but didn’t need to ; no gimmicks, loved Bruno’s care and attention to detail, and followed through to the end very smooth close and I can say I got a great deal More

Extremely helpful, friendly, and knowledgable Bruno was a tremendous help when deciding which VW to choose. He was great to deal with and didn't put any pressure on me throughout the sales process Bruno was a tremendous help when deciding which VW to choose. He was great to deal with and didn't put any pressure on me throughout the sales process. He was very knowledgeable during the test drive and made the entire shopping experience a breeze. I would 100% recommend using Bruno to purchase your next car. I went to multiple dealerships prior to this purchase and Bruno really gave me the confidence that I was truly getting the best deal out there. More

Treated like family My experience with Volkswagen of union was superb. Excellent service, and they made you feel at home. I highly recommend this dealership to anyone in My experience with Volkswagen of union was superb. Excellent service, and they made you feel at home. I highly recommend this dealership to anyone in the market. The salesman I dealt with was frank. He was very helpful in leading the way to a new car. More

Great service I found a few cars I was interested in online and when I went to the dealership I met Mary Beth. She was great. She was very knowledgeable and got me I found a few cars I was interested in online and when I went to the dealership I met Mary Beth. She was great. She was very knowledgeable and got me into a great car that I love. The whole process was seamless. She made sure that I was comfortable and happy while we waited to hear back from the banks and I was able to drive out of there with a smile on my face. More

EXCELLENT !!! Customer Service Customer Service at it best !!! Rick Farfan really make this buying experience easy and Smooth thank you to make this transaction fast and enjoyable s Customer Service at it best !!! Rick Farfan really make this buying experience easy and Smooth thank you to make this transaction fast and enjoyable simple and transparent and clear; not games on the sales transaction like others dealers; really straight to the point that is what i like the most; besides i love my new car Jetta turbo; it is an amazing performance!!! More

Call Rodger if you want a VW I just moved to NJ from CA and Rodger Zepka was very knowledgeable and worked extremely hard to help me get the VW I wanted, he even came in on his da I just moved to NJ from CA and Rodger Zepka was very knowledgeable and worked extremely hard to help me get the VW I wanted, he even came in on his day off (which is huge) to help expedite my purchase! Thanks for everything Rodger! More

Purchased a Tiguan Had a great experience with Kevin Santos as my salesman. He sold me a Tiguan. Great experience. Very respectful and educated in the car and it’s featu Had a great experience with Kevin Santos as my salesman. He sold me a Tiguan. Great experience. Very respectful and educated in the car and it’s features. More

bruno really helped I was very stressed out making this purchase. Bruno Martins really helped. many thanks to him. I am pleased with the new car I leased I was very stressed out making this purchase. Bruno Martins really helped. many thanks to him. I am pleased with the new car I leased More