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Tom's Volkswagen of Union
Union, NJ
1,170 Reviews
The bar has been raised at Tom's Volkswagen of Union in Union NJ, and you'll appreciate the higher standards in every facet of our dealership. We are committed to earning your business every business day, and we have lots of ways to do that. We are a full-service VW dealership and we're proud to offer you an outstanding selection of new Volkswagen models and pre-owned vehicles from a variety of trusted brands. We also offer the best VW dealership service.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,170 reviews
June 01, 2017
superb service!! ! i will defintiely recommend my family and friends to union vokswagen. richard is very helpful, he made my buying and trade in experience smooth and ! i will defintiely recommend my family and friends to union vokswagen. richard is very helpful, he made my buying and trade in experience smooth and easy! sales manager (Mitch) and business manager (Freddy) are both very patient and helpful. it was much smoother and faster than my buying experience last time. More
by mike b
Employees Worked With
Freddy (Fred Correia) , Mitchell Patlock, Richard Rodriguez
May 31, 2017
Great experience! I leased a Jetta 2017. I had a good experience working with Darryl and his coworkers. They are very friendly and accommodating. I am very satisfied wi I leased a Jetta 2017. I had a good experience working with Darryl and his coworkers. They are very friendly and accommodating. I am very satisfied with their service. More
by Sidia20
Employees Worked With
Darryl LaFleur
May 05, 2017
New Car Nightmare I purchased my new VW JETTA on 4/08/2017. The sales process was excellent, flawless. I have encounter some difficulties. VW of Union se I purchased my new VW JETTA on 4/08/2017. The sales process was excellent, flawless. I have encounter some difficulties. VW of Union service department and VW Corporate are working together bring happy solution to the hiccups that I have encounter. Thank you all for all help. More
by Blackvw97
Employees Worked With
Mitchell Patlock, Damian Holmes
April 24, 2017
Great Service! The sales team were very accomodating.Darryl was able to help us getting the deal that we want.We will highly recommend them to our friends. The sales team were very accomodating.Darryl was able to help us getting the deal that we want.We will highly recommend them to our friends. More
by Ricasecio
Employees Worked With
Darryl LaFleur
April 24, 2017
New Passat Had a great experience this past weekend. Initially had zero intention to lease new car but inventory selection and attractive offers quickly changed Had a great experience this past weekend. Initially had zero intention to lease new car but inventory selection and attractive offers quickly changed my mind. The staff was curtious and prompt. The experience was pleasent and fairly swift. More
by markverdin
Employees Worked With
Richard Rodriguez
April 23, 2017
Scammers stay away they charge you 2000 extra I came to buy a bmw 428i the salesman came the manager the big scammer came they showed me the car the price was 22997 i told the salesman i have a re I came to buy a bmw 428i the salesman came the manager the big scammer came they showed me the car the price was 22997 i told the salesman i have a ready check from my personal bank he said oh we have to use our banks to get this price so i told him whats the price if i try to pay cash he said we gonna add 2000 so the car became 24997 and another 2000 he BS me saying that to clean the car and fix everything and put to sell so the car is 26997 now so from 23k to 27k just BS fees and than tax and plates the funny thing my credit is great and i got loan from PNC bank with 5.3 APR for up to 25 thousand and the big scammer the manager came and said oh my credit low they will charge me crazy apr and big down payment. I suggest everyone to stay away from these dealers that be charging this fees and make u finance from them for a crazy apr and u allready have good credit and another thing he lied to my face talking about the car was in california so its perfect lol so funny when i looked at the carfax it says car baught from edison Nj and serviced in Edison Nj lol why he gotta lie for whats the difference between cali car and jersey car BIG SCAMMERS More
by danny marin
Employees Worked With
JB Navarro
April 18, 2017
Awesome Car Shopping Experience Every aspect of buying my new car was positive. From the moment I walked in, to my greeting from the salesman, the test drive of the vehicle, working Every aspect of buying my new car was positive. From the moment I walked in, to my greeting from the salesman, the test drive of the vehicle, working with the sales department, the manager, the finance department, and the receptionist, it was all a great experience! I would strongly recommend union Volkswagen to anyone considering purchasing a new vehicle. The staff was tremendously helpful and very willing to work with me and my budget. Darryl, Mitch, and the rest of the staff were great. Ask for Darryl. He was very knowledgeable and helpful from beginning to end. Congratulations on the new dealership and much success to you and the team! More
by Babymaker
Employees Worked With
Alyssa, the receptionist, Mitchell Patlock, Darryl LaFleur
April 18, 2017
BEST EXPERIENCE! Everyone was extremely accommodating and friendly! Both Mitch and Darryl were such a pleasure to work with and made the process painless!! Thank you Everyone was extremely accommodating and friendly! Both Mitch and Darryl were such a pleasure to work with and made the process painless!! Thank you VW of Union!!! More
by rachelep6
Employees Worked With
Darryl LaFleur
April 17, 2017
Great experience! My husband and I went to Volkswagen to explore options as my current lease was running out in a few months. My husband also needed a new car, as his 1 My husband and I went to Volkswagen to explore options as my current lease was running out in a few months. My husband also needed a new car, as his 1997 Jetta (!!) is finally heading towards retirement. We were warmly greeted by Rich Rodriguez, who walked us through all of our available options, ensuring that we understood every detail of each possible deal. Rich and his manager, Mitch Padlock went above and beyond to meet our needs and get us an excellent deal on 2 cars. We left with a better deal than we could have anticipated and it was a pain-free experience! We could not have asked for a better experience. Rich and his team were extremely friendly, professional and accommodating. We will absolutely recommend our family and friends to Rich! More
by crosado714
Employees Worked With
Mitchell Patlock, Richard Rodriguez
April 17, 2017
I had a great experience with the dealership The sales person Damian and his manager pietro were very profficianal The worked very hard to close the sale I recommend them to my friends and fam The sales person Damian and his manager pietro were very profficianal The worked very hard to close the sale I recommend them to my friends and families who would like to buy a car Congratulations both of you Especially Damian for his entuatisum and ptofessianalizim as well More
by Ismail
Employees Worked With
Pietro manager of demian, Damian Holmes
