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Tom's Volkswagen of Union

Union, NJ

3.6
1,170 Reviews
The bar has been raised at Tom's Volkswagen of Union in Union NJ, and you'll appreciate the higher standards in every facet of our dealership. We are committed to earning your business every business day, and we have lots of ways to do that. We are a full-service VW dealership and we're proud to offer you an outstanding selection of new Volkswagen models and pre-owned vehicles from a variety of trusted brands. We also offer the best VW dealership service.
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2155 Route 22 West

Union, NJ

07083

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Showing 1,170 reviews

April 10, 2017

Volkswagen Beetle Volkswagen of Union is wonderful! I recently purchased a VW beetle, paid cash. Rich Rodriguez was fantastic, he made the car buying experience enjoyab More

by Vwbeetle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Rodriguez
April 09, 2017

Good service and quality customer service Rich is a great salesman and wonderful to work with. He understands the situation and the product you are looking for which is a necessity for a good More

by Mocar
Recommend Dealer
Yes
Employees Worked With
Richard Rodriguez
April 05, 2017

They made me feel comfortable They out of their way to help me get into a new vehicle I was at service when I got a call from a representative in the sales department asking if I w More

by Dlee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Rodriguez, Roselen Brantley
April 04, 2017

Fantastic Staff Rich is great! Willing to work with you no matter what! He is very knowledgeable! He worked very hard to get the deal that you deserve. He is highly r More

by David M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Rodriguez
April 03, 2017

Trade in old lease and new lease We received a call regarding turning in our lease and they offered a very interesting offer that had our attention. When we went to the dealership th More

by Smurphy78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Rodriguez, Roselen Brantley, Rebecca Burgos
March 30, 2017

Great Experience I had a great experience at this dealership. The salesman was extremely knowledgeable and helpful. The manager of the dealership made every effort to More

by Bobo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darryl LaFleur
March 30, 2017

Buying new car Awesome I couldn't have been anymore pleased with the professional and courteous service that Rich Rodriguez gave me in fact all of the guys that help More

by Passat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Rinaldi, Mitchell Patlock, JB Navarro, Richard Rodriguez, Rebecca Burgos
March 28, 2017

HORRIBLE CUSTOMER SERVICE . NEVER AGAIN AM I RETURNING Horrible customer service. The whole experience takes about 5 to six hours . By the time the finance guy is ready three hours went by . you haves sale More

by Morganj12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Peter Rinaldi, Fahd Baraket, Morris Korman
Apr 27, 2017 -

Tom's Volkswagen of Union responded

We are sorry to hear that you had an unpleasant experience at our dealership. We appreciate your feedback and will use it to help improve our service. Thank you for your comments.

February 27, 2017

Great Place to buy! Kevin was great answered all my questions and helped me get into a new car while still being within my budget. I will be recommending all friends come More

by Jperro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin, Mitch
January 31, 2017

Pleasant, low key experience My husband and I recently purchased a used vehicle from this dealership. Our experience there was relaxed and low key, with no pressure and even a few More

by Carcaptain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Salesman Nate, sales mgr Juan
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