Tom's Volkswagen of Union - Service Center

Great service I would thank everyone at Volkswagen in union for the great job and professionalism and I look forward to come back again soon thanks again I would thank everyone at Volkswagen in union for the great job and professionalism and I look forward to come back again soon thanks again More

VW of Union is my 'Go-To' Shop! I have yet to have a bad experience with VW of Union. Whether it's a repair, a check-up, or the purchase of a new car, this shop has earned my trust. I have yet to have a bad experience with VW of Union. Whether it's a repair, a check-up, or the purchase of a new car, this shop has earned my trust. The hours are convenient, the staff is courteous, and the parts are genuine. The pricing is fair, as well. More

perfect Experience The service center is great. They serviced the car perfectly and it didn’t take too long. They did exactly what I needed for my car. I look forward to The service center is great. They serviced the car perfectly and it didn’t take too long. They did exactly what I needed for my car. I look forward to doing service at VW Union Service Center in the near future. More

Job came out right The car was fixed to my specifications. The only thing is they did not fix it on site. Also they didn’t replenish the gas that was used driving it to The car was fixed to my specifications. The only thing is they did not fix it on site. Also they didn’t replenish the gas that was used driving it to the shop where it was fixed. They did give me a loaner which helped since the car was in for a week. Everyone there was very helpful. If it was not for Ralph my experience would have been way worse so thank you Ralph. More

Good experience Although, I continue to be concerned that my 2012 Tiguan continues to develop large problems. Close to $6000 since June. The car feels like a lemon. T Although, I continue to be concerned that my 2012 Tiguan continues to develop large problems. Close to $6000 since June. The car feels like a lemon. That said, the service staff was very good. More

Great Experience I felt the staff was very helpful and provided timely updates as to when my car would be ready. They did a great job with keeping me informed. I felt the staff was very helpful and provided timely updates as to when my car would be ready. They did a great job with keeping me informed. More

A+ service Ed Gonzalez me from the beginning to the end with servicing my 2015 GTI. I came in for a blown turbo and broken water pump. Not only did he give me th Ed Gonzalez me from the beginning to the end with servicing my 2015 GTI. I came in for a blown turbo and broken water pump. Not only did he give me the best service and maintained co start communication, but he was able to get me a discounted price on the turbo (according to him, VW corporate picked up the tab on the parts and portion of the labor for the turbo). Any dollar saved is a plus in my book. More

VW Service Service was good,reliable and helpful. Will use this facility again. Good clean facilities for the customers. Knowledgeable personnel with understandi Service was good,reliable and helpful. Will use this facility again. Good clean facilities for the customers. Knowledgeable personnel with understanding of the service being provided. More

Wonderful services👍 I m leasing Volkswagen 4th time means 12 times or more oil changing . Each time I had different experiences with the the people and with the service I m leasing Volkswagen 4th time means 12 times or more oil changing . Each time I had different experiences with the the people and with the service . I had wonderful experiences I can recoment everybody More

Routine oil change Everyone at Volkswagen Union Service was exceptional from the moment you walk in to when you leave. The entire process from booking service, coming in Everyone at Volkswagen Union Service was exceptional from the moment you walk in to when you leave. The entire process from booking service, coming in for service and follow-up afterwards was seamless. More